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2-Tiered Japandi Round Walnut Wood Coffee Table with Storage Rattan Base

$489.00$615.00

-30%

## Japandi Coffee Table: Modern Style, Storage & Visual Intrigue (100 characters)

(130 customer reviews)
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"2-Tiered Japandi Round  Walnut Wood Coffee Table with Storage Rattan Base"
2-Tiered Japandi Round Walnut Wood Coffee Table with Storage Rattan Base
$489.00$615.00

Additional information

Size

31.5”/800mm, 23.6"/600mm

Color

Natural, Walnut

130 reviews for 2-Tiered Japandi Round Walnut Wood Coffee Table with Storage Rattan Base

  1. Debbie M.

    I just had to write a review of this beautiful coffee table! It’s exactly what I’ve been looking for. It’s very attractive with plenty of storage room. I bought 2 2 feet long rectangular baskets to use for storage in it and they’re perfect for it and it looks amazing. Very, very happy with this unique table!

  2. Jaime T.

    Beautiful coffee table. Well made and easy to assemble. It was a little smaller then we expected but we are getting used to the size and actually like the way it looks in our living room. It’s nice that there is the double layers so there is space to put the remotes and the top of the coffee table can stay pretty and clean!

  3. Kaegan

    Very natural material, with no metal at all except for the screw part. Both my cat and I love the natural feeling! What a lovely Sunday afternoon having a cup of tea and with my cat sleeping under the table in the sunshine.

  4. Nathan W.

    This is a fantastic table, well-made, chunky. Natural wood color, true to its photos. We have a bunch of rustic antiques and the table compliments them well. Arrived excellently packed and was not difficult to assemble.

  5. Xaviera

    I recently moved to another city and purchased a lot of furniture. This coffee table is one of my favorite. As I only live by myself, I don’t need a very large table but medium enough for me to put a coffee mug, a plate of fruits and some book on it. This coffee table is very firm and steady, and matches with my futon very well. The table wood is very hard so you won’t worry about it breaking after several days or months of use.

  6. Booth W.

    Beautiful table! The details on the top of the table are exactly as pictured, its modern and great quality and looks great in my living room and just what we wanted. Easy to assemble.

  7. Octavia Z.

    Love this table! Had to wait a long time to purchase it because it was always out of stock, but glad I waited. The table arrived very well packaged and was easy to put together.

  8. Jaffar

    I really like this round rattan coffee table, it uses natural materials. When there is small baby around, it is safe. The side of the table is very smooth. Does not have print smell. It is very easy to install, it took me about 20 minutes to finish installing. This size and design is exactly what we needed. I love it!

  9. Les D.

    I’m seriously so in love with this table. Exactly what I needed and the wood is beautiful. Delivery was easy and fast. I couldn’t be happier with this purchase!

  10. CHRISTINA M.

    This table is not only adorable, but it’s solid. Its easy to assemble and it came wrapped up super nice, so it didn’t suffer any damage during transport. 5 stars. LOVE IT!!!

  11. Una S.

    Great rattan coffee table, looks as described and is very easy to put together as you only need to put on the base. Good size and looks tropical.

  12. Enoch D.

    The overall workmanship is very good. I have been looking for a log coffee table for a long time. It is in the same style as other furniture in the house. It is very beautiful. There are few rattan burrs on the bottom, and the design is also good!

  13. Daenerys

    This coffee table looks absolutely beautiful in our living room. It is also extremely sturdy and was easy to assemble. The wood looks gorgeous! WOW.

  14. Dale P.

    I love this table. It is so unique and everyone has commented on how much they like it! It is sturdy and worth the price.

  15. Alexandre

    I am very satisfied with my order. The table is really beautiful, it gives even more charm to my living room.

  16. Ina B.

    Looks cool. Love this coffee table. It is very good quality. It has enough detail that it stands out on its own. Super pleased.

  17. Xiomara C.

    I love it, it’s perfect and its quality is very good, recommended ???? I’m in love with the change it gave to my living room

  18. Zoltan

    I really like this coffee table! It’s perfect for my new living room. Well built and easy to assemble!

  19. Yetta W.

    This size is perfect for a open floor plan coffee table. This is solid wood and has a softer industrial feel. I love that it is round!

  20. Gill W.

    Love it so much, super easy to assemble! Getting so many compliments, and it’s exactly what I was looking for )

  21. Walker C.

    I love this table! The size, color and look are just what my living room needed. Well made and great quality too.

  22. Nigel B.

    I LOVE THIS TABLE! It is the centerpiece of our living room, and it is sleek, stylish and sturdy. Highly recommend.

  23. Leonard B.

    Amazing table, it looks exactly like in the picture. Easy to assemble and very sturdy! Very good quality wood too.

  24. Kama W.

    Love it so much, super easy to assemble! Getting so many compliments, and it’s exactly what I was looking for )

  25. Rebecca A.

    Exactly what I was looking for. Beautiful solid wood with classy look

  26. Paula W.

    I love this table so much. Anyone who has seen it, compliments me on it. It was a great buy!

  27. Kelly W.

    This table is beautiful and exactly as depicted. I bought it in the natural shade and it’s perfect in my home.

  28. PIRMET C.

    Very pretty coffee table in natural wood with rounded shapes, the cane legs bring a modern touch. Delighted with my purchase.

  29. Dinah H.

    Perfect addition! Easy to assemble, stand out piece for sure. Doesn’t take up too much space, very versatile.

  30. Tracy T.

    Fantastic high quality piece. Easy assembly. A smaller scale coffee table- perfect for a smaller space. Love the rustic look.

  31. Lauren C.

    I was surprised by how great this table is! They look great and are durable… Very sturdy and well made!

  32. Antony C.

    Absolutely love this coffee table. Fits in perfectly with our light and airy apartment and was easy to assemble!

  33. Miriam

    We love this table a stylish addition to our living room, very easy to put together and good quality

  34. A C.

    First time using WeLivingRoom. Was pretty nervous because of the mixed reviews of the site that I saw when you google them. But overall I actually have to say I am relatively happy with the quality of my coffee table. It came exactly as promised and looks as good as I had hoped and held to the quality in the images.

    Yes you do have to wait a long time for shipping because they are shipping overseas but that was something I was aware of before I ordered just simply searching about the website. Estimated delivery time was faster than expected but still took 1.5 months but cant complain cause I knew that going in.

    The only reason why its 4 stars not 5 was because they sent the wrong length screws in order to put the coffee table together. I had to go out an buy the appropriate size myself. Like truly the wrong length. I spent more than 30 minutes fidgeting around with it hoping I just had to hold it a certain way or perhaps I was just doing it wrong. But nope. Went out to the hardware store (had to find the correct length in METRIC) and had the thing put together in under 5 minutes when I had the right screws. So a little disappointed that it was a little extra but for the price point and quality of the table overall not a big deal.

    TLDR: quality is good overall, shipping time long, price really cheap respectively to other competing sites, packaging was good, included wrong screws so I had to get the correct ones myself.

  35. Yale S.

    Had this for a 1 years now. It still looks great and we love it!! Nice solid piece. So glad we grabbed it!

  36. Hedda G.

    This is a unique piece that adds character and functionality to my living space. I am very pleased with this purchase!

  37. Claire C.

    Really nice piece that I plan to use in my sunroom. Quick and easy to assemble (I did it myself).

  38. Walker G.

    Absolutely love this table! Great quality and very easy to put together. Highly recommend this product!

  39. Beate

    This is a great coffee table. Very sturdy, great value, and I get so many compliments when people see it.

  40. Maximo

    Love this coffee table! Exactly as described. Very sturdy and of a good size.

  41. Odelia K.

    Super cute! Love the table! Just what o was looking for to complete my BoHo look!

  42. Merlin

    I love my new table, it’s the perfect size and color! It looks as shown in the picture.

  43. Xenia K.

    I love this table. Very good quality and the color is super cute definitely worth the price.

  44. Kaiko

    Beautiful ratten table, the perfect size for small apartments, excellent quality, very well made. Amazing price.

  45. Bert T.

    Table arrived quickly and was easy to assemble. It is perfect for our living room. Love it!

  46. Yigit

    I love this table it was super easy to put together and looks beautiful/is sturdy.

  47. Laurel J.

    Easy to assemble. Just what I needed for my bohemian decor. I’ve received many compliments. Love it!

  48. York J.

    I love this coffee table. Goes great with my leather sectional. Very different good quality as well.

  49. Abbott L.

    Love this coffee table. Exactly what I needed for my livingroom area. Boho chic!

  50. Belisario

    I love the coffee table, it’s exactly what I wanted, perfect size… thanks WeLivingRoom

  51. Simona S.

    Just what I needed for my bohemian decor. I’ve received many compliments. Love it!

  52. Blake

    Absolutely love this table in my sunroom! Easy to put together. Good price!

  53. Grace T.

    I’ve bought a few of these for my vacation rentals. So cute snd hold up great!

  54. Mathis

    Large table, good quality, good workmanship and very pleasant and comfortable

  55. Dawn R.

    It looks amazing in my living room. A very unique piece. Happy with it.

  56. Brooke H.

    Beautiful Table! Very sturdy. Looks just like the picture. I love it!

  57. Daphne D.

    Actually love this coffee table .. Looks great in my living room !!! It is not too heavy but sturdy.

  58. Richard W.

    Really cute table. Works perfectly. I decide to buy a matching side table.

  59. Eleanore H.

    I love this table! We are very pleased with the order. Great!

  60. Raam

    Looks exactly as the picture shows. Very nice and sturdy table. Easy to assemble

  61. Justino

    Great table. It was quite easy to assemble and seems to be of good quality. Highly recommended.

  62. Basma

    It arrives much earlier than expected. Very solid, easy to set up. Highly recommend.

  63. King R.

    Great! Looks fantastic. Nice sized table top- great style. Love it.

  64. Dennis B.

    Just like the picture! Natural wood color, sturdy, great size!

  65. Yanichel

    Built very well, looks perfect! Love the ratten material!

  66. Manon

    very good finish good product consistent with the photo

  67. Mary T.

    Sturdy. Very rustic. And it looks great in my living room.

  68. Fausto

    It’s really nice, not as tough as I expected, but otherwise it’s great.

  69. Zoé

    Superb tackle, consistent with the description and of great quality!

  70. Honey H.

    Got many compliments from the friends and family … I loved it

  71. Faithe S.

    Great coffee table… assembly was easy and took maybe 30 minutes. Great value for the money. Currently searching for a matching end table.

  72. Oceane

    Very nice table. Easy to assemble. Large size, works in any size living room

  73. Agatha W.

    Beautiful! Delivered quickly and intact, and great quality.

  74. Miriam A.

    I just got this table and it is way better than I could have imagined!! I love it!

  75. Yorick

    Excellent Table!! Add great taste to my living room!

  76. Denise E.

    Special coffee table, its base made by rattan but the desk top made by wood. Love it, very sturdy!

  77. Dalit

    This is a unique statement piece that is boho chic

  78. Kingly

    This table really works well with our room. It was very easy to assemble and is of excellent quality. We are very happy.

  79. Daisy J.

    This is a stunning table is the focal point of the room.

  80. Julie J.

    Beautiful! Totally made my space. Came exactly as described.

  81. Helio

    Absolutely perfect for the space! Love this coffee table!

  82. Victor

    Well made and perfectly designed. Great height, color and style. Love it!

  83. Léa

    Very happy with my magnificent table

  84. Otis S.

    Table is so cool and completes my living room perfectly ❤️

  85. Erika S.

    Easy to assemble, sturdy, and pretty, I love it!

  86. Qadir

    The coffee table looks great in our living room. I was aiming for a “beachy” look and it fit the bill.

  87. Yasu

    I would purchase again in a heartbeat. Great quality, sturdy and easy to assemble. I love it.

  88. Penelope S.

    Modern, unusual, not your boring coffee table. I really like it.

  89. David T.

    Gorgeous table. Good quality, solid construction.

  90. Jocelyn A.

    The coffee table is very sturdy. Fits our space perfectly with our small sectional sofa. Like it.

  91. Camille

    Beautiful table, great design, highly recommended!

  92. Hugo

    Very pretty table. The wood is beautiful, natural

  93. Marcella B.

    Beautiful. You won’t be disappointed

  94. Joanna G.

    Unique and great looking. Quick delivery.

  95. Julie R.

    Just what I was looking for to complete my BoHo look! It was easy to assemble and good quality.

  96. Cornelius B.

    Very happy with the new table. I like the color and feel. Good buy.

  97. Mick B.

    2-Tiered round table ,more space to put. Perfect size and easy to assemble sturdy and stylish.

  98. Tauro

    Very nice, it fits the room perfectly. This was a great purchase.

  99. Odell

    Beautiful coffee table. Sturdy!

  100. Emily

    Exactly what it looks like in the picture. High quality wood that is easy to assemble.

  101. Uriah M.

    Solid coffee table. Easy to install.

  102. Clément

    Beautiful and just like in the photo

  103. Lucas

    Compliant article, great rendering!! I recommend!!

  104. Enzo

    A truly magnificent table, of high quality

  105. Émilie

    Very nice table. Quality, design, finish. Extra.

  106. Haidera

    Easy to assemble. It looks perfect when put together.

  107. Ulfah

    Nice look. Sturdy construction. Easy assembly. Quick delivery.

  108. Xerxes

    Easy to assemble & fits nicely on our porch.

  109. Herman W.

    Received on stated date with a call before arrival. Super nice deliver staff. BEAUTIFUL table!

  110. Burton J.

    Oh! Japandi style coffee table! Like it very much, it made my living room more clean and rustic.

  111. Antoine

    I really like the picture and it’s well done.

  112. Sally C.

    10 months later, still as solid as day 1. Has survived a move and toddler. Solid piece!

  113. Zack

    The ratten design is amzing, I love everything about the table.

  114. Wamblee

    Classy yet functional.

  115. Bill C.

    Love the size and the 2-tieared wood desk. Went together easily.

  116. Nalo

    It’s very pretty and easy to assemble.

  117. Daniel D.

    Pretty nice coffee table and not too expensive. The construction of it is pretty sturdy.

  118. Penelope W.

    Like the description, it offers more place for my various book and I put a vase on it made it more ideal.

  119. Iao

    This table is just the right size for my sectional furniture. It was easy to put together.

  120. Xaviera M.

    This is a quality coffee table.

  121. Martin H.

    It’s cute… warms up the room )

  122. Fariat

    Nice color and design. It’s a satisfying deal except the time took for waiting is a bit long.

  123. Griffith D.

    Like the looks of this table and the wood top. Happy with the price too. Service and delivery were great.

  124. Gabriel

    This product meets my expectations, it immediately found its place in my living room.

  125. Erika G.

    While selecting a coffee table this table was best for me. I didn’t want glass because of the constant cleaning of glass. I wanted something more natural and timless

  126. Rose

    Quality product with beautiful finishes.

  127. Jackie

    Scratches easily but woks perfectly in the spot where I needed

  128. Adonis W.

    This piece is even better than described or pictured. But I waited for it for a long time. Otherwise, it is a 5-star item.

  129. Egor

    It’s ok. I wish it was a little more woody. It is still sturdy but lightweight and works well for my needs. Also like that it is a taller table.

  130. Baba

    The package could arrive quicker.

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WeLivingRoom ships all around the globe, covering North and South America, Europe, Asia, Africa, Oceania, and so on. Along with the largest and most trusted global courier delivery services, such as UPS, FedEx, and USPS, we ensure that your package arrives at the destination safely.

Do I Need to Pay For Shipping?

Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the order to confirm the shipping surcharge before starting to process the order.

What Countries or Regions Do You Ship To?

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🇦🇺 Australia

How to Estimate the Delivery Date?

Pre-Order: You can find the Estimated Delivery Date instructions on each product page.
Post-Order: Visit the order link in the order confirmation email we send for the latest order status. We will send you a shipment notification email with tracking information once we have shipped your order.
Please note:

  1. If you need Expedited Shipping Service, please contact our Customer Service.
  2. Deliveries are not typically made at weekends or on holidays.

How to Track the Package?

Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. Just go to the carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to check the tracking information.

Should I Pay Taxes?

While additional taxes are generally not applicable, it’s important to note that specific categories of items may be subject to state taxes. If mandated by your state, we are obligated to collect sales tax on relevant items.

How Does Shipping Work for Oversized Items?

Oversized items are large products including most furniture, bathtubs, sofa, bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area outside the home. The truck driver is responsible for delivering the goods to the agreed-upon location. Customers are required to provide their own warehouse equipment for unloading, or arrange for additional assistance from capable adults to transport the items into their homes.

Carrier will call you 24-48 hours prior to delivery to arrange a delivery time that will vary depending on the freight carrier’s schedule. Whatever information you can give during the phone call will be given to the driver to make the delivery easier for them and for you.

Inform the carrier if you have any circumstances that could affect the delivery (additional fees may apply):

  1. Very narrow driveway

  2. Dead-end street

  3. Ferry for island locations, etc. (fees may apply)

  4. The driver will need to park in a particular place

  5. Delivery to a side door or garage entrance

Under what circumstances do I need to pay additional shipping charges?

Additional delivery charges may apply under the following circumstances:

  1. Requesting a change of delivery address after the shipment has been dispatched.

  2. Failure to accept delivery within 5 business days of the initial delivery attempt by the shipping company may result in daily storage fees.

  3. A second delivery attempt is necessary due to customer non-compliance or rescheduling, requiring payment for the second delivery.

  4. Abandonment of goods will incur a disposal fee for waste management.

What Should I Do When I Received a Damaged Item?

  1. Upon receipt, please kindly sign the word “damaged” on the proof of delivery (for freight shipping) and inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.

  2. Please kindly keep the original packaging, which is essential. You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem. Providing pictures of the product, the packaging and the labels on the outside will allow us to greatly speed up the process for you.

  3. All product issue inquiries may need to inform us within 14 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 14 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

  4. Please note that we do not cover the repair fee if unauthorized handyman services were hired.

  5. For orders with fragile items like marble tabletops, bathtubs, ceramic sinks, etc., please inspect the contents upon delivery and record an unpacking video. If any damage occurs, contact our customer support immediately. We’ll expedite returns/exchanges for a quick resolution, minimizing any inconvenience.

What If My Order Shows as Delivered But is Missing?

There are a few steps you can take, better within 24 hours after your item shows as delivered:

  1. Confirm your shipping address.

  2. Check mailbox and other entrances to your home.

  3. Check if someone else from your household or a neighbor accepted the package.

  4. Check around your home for delivery attempt notice.

  5. Contact the carrier (FedEx, UPS, etc.) with your tracking number to start a claim.

  6. Sometimes carriers communicate delivery prior to arrival, so we suggest waiting 24 hours.
    If it has been 24 hours or more since the delivery notification and you still haven’t received the product, please contact our customer service and provide the claim number for additional assistance. If the shipment is confirmed “missing”, we are responsible for re-shipment or refund according to your preference.
    All missing item inquiries may need to inform us within 3 days of receipt, otherwise, after-sales inquiries after 3 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Can I Change My Shipping Address After Placing an Order?

Carefully review your shipping information for accuracy before submitting your order. Once an order is placed, shipping address cannot be changed online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers offer address change service by charging additional fee. With all of this in mind, we still do understand that sometimes you want to ask us to try, so you may contact Customer Service to check the possibility. Note that country cannot be changed, success or not depends on carriers, additional address change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address change service, please manage to receive your order at the original shipping address or directly contact the carrier to seek assistance. If the address is totally invalid, package may be destroyed or returned to sender. In this situation, you will be charged a penalty that may include, but not limited to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our customer service.

Do You Ship to Multiple Shipping Addresses?

Each order allows for the specification of only one shipping address. If you’re purchasing multiple items and wish to have them delivered to different addresses (e.g., buying an item for yourself and another as a gift for a friend), it’s necessary to make separate purchases for each item. This ensures that each item is shipped to the desired address accurately.

Do You Ship to PO Boxes or APO/FPO Military Addresses?

Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military addresses, so customers need to provide a street address. If a PO Box or APO/FPO military address is provided, we will contact you for confirmation, it will delay shipment of the order.

What Should I Do If There is a Serious Delay with My Shipment?

Please contact both the carrier and our customer service to investigate. If it is confirmed there is an exception (i.e., package lost) or delay will still last for a considerable time, we are responsible for re-shipment or refund according to your preference.

General Return

You have the flexibility to request a return within 30 days from the date of receiving your purchase if you are dissatisfied with the product. However, it’s important to note that you will be responsible for covering the return or exchange expenses unless there are quality issues with the item. To facilitate a general return, it is necessary to maintain the original packaging, and for additional guidance, you can refer to the "Why Should I Keep the Original Packaging?" section.

  • In brand-new condition

  • Uninstalled and/or non-assembled

  • Unused, no pieces missing

  • With original tags and original packaging

Please be aware that the 30 days return policy is based on the delivery time of each individual item shown on the carrier’s website instead of the entire order. We would not accept if the item(s) are marked delivered greater than 30 days when you initiate the return.

Certain Products Are Not Eligible for Returns:

  1. Clearance items

  2. Customized items

  3. Offline purchase (items or parts not listed on our website)

  4. Items marked “Non-Returnable” on the product page

  5. Assembled or disassembled products

  6. Without original packaging or serious damage to the original packaging
    Please note, any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.

What you need to know before you start a general return:

  1. Preserve Original Packaging:
    Please kindly DO NOT discard any original packaging or wrapping materials from the item(s) you received.

  2. Repackaging Requirements:
    You would need to package the same way when the item arrives to ensure the product meets the requirements for the carrier.

  3. Non-Refundable Additional Services:
    Any additional service on the order will NOT be refunded for the general return, including expedited delivery fee, doorway drop-off, room of choice drop-off and white glove delivery.

  4. Photo Documentation for Assessment:
    At least a full view picture of the product and the outer box, and a picture of the internal packing needs to be provided so we can assess its condition and return eligibility.

  5. Return Shipping Cost Responsibility:
    You would need to cover the return shipping cost if there are no quality issues involved.

Concealed Faulty or Damage

Please inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.
For large or fragile items in your purchase, we highly recommend recording an unboxing video. This not only safeguards your rights but also expedites our process for handling returns or exchanges in case of damage.

You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem.

All product issue inquiries may be best informed us within 30 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 30 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Please note that we do not cover the repair fee if unauthorized handyman services were hired.

Obvious Shipping Damage

If a shipment arrives at your door with obvious shipping damage, please immediately inspect the items and check their condition. With obvious damage on items themselves, please refuse the specific package, and clearly mark down the damage situation when signing any paperwork. If the carrier denies your refusal and insists on you accepting the shipment, please document the series of events (package damage, item damage, not being allowed to refuse, etc.) on all paperwork and take photographs. If you accept the goods without noting the circumstances, the carrier might refuse to address the damages caused during transit.

  • Photograph the whole process, the damage, all packaging material and paperwork.

  • Note any damages on the carrier delivery receipt or contact the carrier to submit a damage claim.

  • Reflect to our customer service by including the order ID, the item number & Qty of the damaged item(s), the claim number, providing pictures/videos evidence clearly showing the damage and all packaging material and paperwork.

  • If you accept the package, please DO NOT discard the damaged product or the packaging. Typically, the shipper will be dispatched to pick the item up for inspection and processing. We’ll need your help in making it available for pickup on the scheduled date and time.
    Please note that if you attempt to return the damaged item without speaking to one of our customer service representatives, you will jeopardize your chances of making a claim, and you may not receive credit for the return.

WeLivingRoom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of damaged goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

I Received a Wrong Item

If you believe you have received the wrong product, please verify the item number of the item(s) you received compared to your order confirmation and/or invoice. If it does not match, contact customer service immediately, be sure to include the copy of your original order confirmation, confirm the item number & Qty of the wrong item(s), provide pictures clearly showing the wrong item. The wrong item must be returned in original packaging, WeLivingRoom will be responsible for the return shipping cost. You can exchange it for the correct one or request a full refund.

WeLivingRoom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of incorrect goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

How Soon Will I Receive My Refund?

If we cancel your order, we will refund you within 3 working days.
If you apply for a return refund, when we receive your return, we will refund you within 5 working days after receipt and inspection.
The refund will be made to the account that the funds were originally drawn from, namely the money will be sent back in the same way it was received.
If you originally paid with credit card, please allow up to one billing cycle for the credit to show in the bank statement. It mostly depends on how fast your bank processes the credit.
Please do not request a chargeback from your credit card company during the return process. Due to the time it takes to resolve chargeback disputes, it is usually better to be patient and wait for the return process to run its course. Or if an unusual delay occurs, feel free to contact us for assistance.
If you originally paid with PayPal account balance, you could find the refund right away in your PayPal account.

Why Should I Keep the Original Packaging?

Due to the nature of our products, whether it be large furniture or other smaller items, they are often in the heavy or delicate categories. Our packaging is specially made to cater to each individual item. They are rigorously tested to ensure they can withstand most kinds of incidences in transportation. Any self-packed items by the customer will have a high chance of being damaged on the way caused by flimsy materials or improper techniques. That’s why we don’t generally allow any returns without their complete original packaging. In a way, this also prevents lots of potentially wasted efforts and protects the customer’s interest.