WeLivingRoom ships all around the globe, covering North and South
America, Europe, Asia, Africa, Oceania, and so on. Along with the largest
and most trusted global courier delivery services, such as UPS, FedEx, and
USPS, we ensure that your package arrives at the destination safely.
Do I Need to Pay For Shipping?
Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the
order to confirm the shipping surcharge before starting to process the
order.
What Countries or Regions Do You Ship To?
Regions currently available for shipping.
North America:
United States
Canada
Mexico
Europe:
Germany
Sweden
United Kingdom
France
Netherlands
Portugal
Switzerland
Slovakia
Spain
Italy
Greece
Asia:
Japan
Singapore
Oman
Qatar
United Arab Emirates
Saudi Arabia
Hong Kong
Oceania:
New Zealand
Australia
How to Estimate the Delivery Date?
Pre-Order: You can find the Estimated Delivery Date
instructions on each product page.
Post-Order: Visit the order link in the order confirmation
email we send for the latest order status. We will send you a shipment
notification email with tracking information once we have shipped your
order.
Please note:
-
If you need Expedited Shipping Service, please contact our
Customer Service.
- Deliveries are not typically made at weekends or on holidays.
How to Track the Package?
Once an order has shipped out, we will send you a Shipping Confirmation
email that includes the tracking number and the carrier. Just go to the
carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to
check the tracking information.
Should I Pay Taxes?
While additional taxes are generally not applicable, it’s important to note
that specific categories of items may be subject to state taxes. If mandated
by your state, we are obligated to collect sales tax on relevant items.
How Does Shipping Work for Oversized Items?
Oversized items are large products including most furniture, bathtubs, sofa,
bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home
Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area
outside the home. The truck driver is responsible for delivering the goods
to the agreed-upon location. Customers are required to provide their own
warehouse equipment for unloading, or arrange for additional assistance from
capable adults to transport the items into their homes.
Carrier will call you 24-48 hours prior to delivery to arrange a delivery
time that will vary depending on the freight carrier’s schedule. Whatever
information you can give during the phone call will be given to the driver
to make the delivery easier for them and for you.
Inform the carrier if you have any circumstances that could affect the
delivery (additional fees may apply):
-
Very narrow driveway
-
Dead-end street
-
Ferry for island locations, etc. (fees may apply)
-
The driver will need to park in a particular place
-
Delivery to a side door or garage entrance
Under what circumstances do I need to pay additional shipping charges?
Additional delivery charges may apply under the following circumstances:
-
Requesting a change of delivery address after the shipment has been
dispatched.
-
Failure to accept delivery within 5 business days of the initial
delivery attempt by the shipping company may result in daily storage
fees.
-
A second delivery attempt is necessary due to customer non-compliance or
rescheduling, requiring payment for the second delivery.
-
Abandonment of goods will incur a disposal fee for waste management.
What Should I Do When I Received a Damaged Item?
-
Upon receipt, please kindly sign the word “damaged” on the proof of
delivery (for freight shipping) and inspect your purchase and notify us
of any missing parts, faults, damage or incorrect items immediately.
-
Please kindly keep the original packaging, which is essential. You are
advised to contact our customer service within 48 hours of receiving
your items if there is an issue with the product. such as the lights not
working when fitted, faucets leaking while installed, and damage to
furniture after opening, please make sure to take some pictures or a
quick video demonstrating the problem. Providing pictures of the
product, the packaging and the labels on the outside will allow us to
greatly speed up the process for you.
-
All product issue inquiries may need to inform us within 14 days of
receipt along with the three types of pictures mentioned above,
otherwise, after-sales inquiries after 14 days of receipt might be
affected negatively due to uncertain factors outside of the time frame.
-
Please note that we do not cover the repair fee if unauthorized handyman
services were hired.
-
For orders with fragile items like marble tabletops, bathtubs, ceramic
sinks, etc., please inspect the contents upon delivery and record an
unpacking video. If any damage occurs, contact our customer support
immediately. We’ll expedite returns/exchanges for a quick resolution,
minimizing any inconvenience.
What If My Order Shows as Delivered But is Missing?
There are a few steps you can take, better within 24 hours after your item
shows as delivered:
-
Confirm your shipping address.
-
Check mailbox and other entrances to your home.
-
Check if someone else from your household or a neighbor accepted the
package.
-
Check around your home for delivery attempt notice.
-
Contact the carrier (FedEx, UPS, etc.) with your tracking number to
start a claim.
-
Sometimes carriers communicate delivery prior to arrival, so we suggest
waiting 24 hours.
If it has been 24 hours or more since the delivery notification and you
still haven’t received the product, please contact our customer service
and provide the claim number for additional assistance. If the shipment
is confirmed “missing”, we are responsible for re-shipment or refund
according to your preference.
All missing item inquiries may need to inform us within 3 days of
receipt, otherwise, after-sales inquiries after 3 days of receipt might
be affected negatively due to uncertain factors outside of the time
frame.
Can I Change My Shipping Address After Placing an Order?
Carefully review your shipping information for accuracy before submitting
your order. Once an order is placed, shipping address cannot be changed
online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers
offer address change service by charging additional fee. With all of this in
mind, we still do understand that sometimes you want to ask us to try, so
you may contact Customer Service to check the possibility. Note that country
cannot be changed, success or not depends on carriers, additional address
change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address
change service, please manage to receive your order at the original shipping
address or directly contact the carrier to seek assistance. If the address
is totally invalid, package may be destroyed or returned to sender. In this
situation, you will be charged a penalty that may include, but not limited
to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our
customer service.
Do You Ship to Multiple Shipping Addresses?
Each order allows for the specification of only one shipping address. If
you’re purchasing multiple items and wish to have them delivered to
different addresses (e.g., buying an item for yourself and another as a gift
for a friend), it’s necessary to make separate purchases for each item. This
ensures that each item is shipped to the desired address accurately.
Do You Ship to PO Boxes or APO/FPO Military Addresses?
Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military
addresses, so customers need to provide a street address. If a PO Box or
APO/FPO military address is provided, we will contact you for confirmation,
it will delay shipment of the order.
What Should I Do If There is a Serious Delay with My Shipment?
Please contact both the carrier and our customer service to investigate. If
it is confirmed there is an exception (i.e., package lost) or delay will
still last for a considerable time, we are responsible for re-shipment or
refund according to your preference.
Assembly : Fully
Warranty : 1 Year Limited
Eric V. –
I love it, it is perfect for me, it is modern a little on the firm side but I like it that way and it was easy to put together it took me about 10 minutes the color is beautiful and is sturdy It arrive well packed No scratches i really love it
Yves C. –
Great sofa bed. Very easy to convert, extremely supportive and comfortable. The colour and texture of the material is wonderful. We have it in our study. I think it is best as a second sofa. Really happy with it.
Washington –
I’m very happy with this sofa bed, can’t wait for it to be put to use. It’s stylish, love the colour, and easy to operate. It’s firm and I have bought a mattress topper.
Wiedmann –
It’s a modern, small, chic sofa and fits great in my guest room. It is suitable for sleeping for 1 person. Even without taking off the sofa, you can use it to take a nap, for example.
Doris –
I LOVE this couch. It’s so beautiful. Was easy to put together and the color and feel of it is just what I wanted. Arrived early! Couldn’t be happier with my purchase.
C. C. –
Very nice sofa, color even better in reality than in the photo. I find it comfortable and the fact that I can keep the backrest up and extend my legs is perfect for watching TV. Basic comfort to sleep but to help out it is very good. I am thrilled with my purchase!!
Schroth –
I’ve had the sofa bed for 2 weeks now and I have to say for the price, the sofa is simply unbeatable… The seating comfort is simply great and soft… The reclining function is also very good.
Stan –
It’s so beautiful ! Goes well with my theme in the living. It’s very comfortable and so easy to move and clean around . Very very happy with the purchase !
Alfred C. –
Very happy with purchase, sofa is very comfy and cup holders are an amazing add on. When out into bed it’s very comfy again. Perfect addition to spare room.
Sharon A. –
I get so many compliments on this piece. It wasn’t too difficult to put together as my 19 year old did it alone. It’s a beautiful piece and it does not disappoint.
Ivy L. –
Great value for price; I love that it is versatile, especially in our smaller basement area that will have kids jumping all over it; ordering one more actually.
Ogden S. –
This sofa bed is exactly as pictured and a very good quality item. The delivery team was polite and professional. All in all, a very good experience.
Benjamin –
I bought this sofa recently and I am very pleased with the quality and comfort that it offers. It’s a great value for the your money, fully recommend!
Evelyn I. –
It arrived well packaged and met all my expectations. The sleep sofa is firm and well constructed. I am happy that I made the purchase.
Gastón –
I love my new sofa bed, stylish, comfortable and I love the color. It looks bigger than I expected. I would recommend this product.
Wayne N. –
Wow! I love this item. I was looking for the perfect sofa bed and I found it. I love the color and the texture.
Barlow –
Obsessed with our new sofa! Can’t wait to style it better but just so impressed!!! So so easy to put together and such high quality!!
Gerardo –
Very beautiful, soft sofa. I love the blue! It fits perfectly into our small space and also works well for our needs as a guest bed.
Harry –
So comfy and super stylish, we love how this looks in our new lounge and absolute bonus it is a sofa bed too!
Juliet A. –
Nice product. was easy to unpack. Great for overnight stays in a seaside villa. Simple to switch from Couch to Bed in under a minute. Everyone who has tried it, wants one.
Jacqueline D. –
I was really surprised by how much I liked this couch. It’s a perfect blue. It’s comfortable but still very supportive. The bed is comfortable too, although may be tough for folks who are very tall. I love it and am glad I bought it.
Georgia P. –
Love this piece! We have a home office that took up our 3rd bedroom, but now we have another comfortable option for when multiple guests visit.
Ella O. –
It’s great for kids room. For our guests also comfortable enough for a few nights. It is a neat solution as an extra guest bed and kids sofa.
Maxwell F. –
I loved the sofa. It is perfect for 3 people sitting comfy with feet out. The change between sofa and bed is easily. Awesome couch and very sturdy and comfortable which I prefer.
Patricia W. –
This is the second convertible sleeper sofa I’ve purchased. It is great for kids and teenagers. Would highly recommend this product.
Christian –
This daybed is soo comfortable. Setup was simple, the color was even better in person, and it works so well in my cozy apartment.
Tammy B. –
This couch is very soft and easy to assemble! The pull out sofa bed is very comfortable as well!
Susie K. –
This is well made. Love the fabric. very comfortable cushion. Love the convertible bed function, large hidden storage. Recommend!
G. M. –
Sofa in line with our expectations, good quality/price ratio. The color is nicer than in the photo. Fits very well in a room with a small volume.
Eden A. –
Beautiful, rich blue! Seat cushions are a little firm, but hoping they soften with use. Pull out bed seems sturdy and is easy to operate. Happy with purchase.
Vincent A. –
Beautiful sofa bed. Love this item! Perfect color, comfortable, and bedding is nice. Happy I ordered it!
Vivien R. –
We wanted a sleeper sofa for our loft area. It was easy to put together and I love the compartment for bedding. I read all the reviews before purchasing and I would agree that is it quite firm. I love how easily it transforms into a bed.
L. D. –
Very beautiful sofa, comfortable and practical with its various possibilities. Good value for money
Leif L. –
Comfy and softer than expected. Great for guests who stay over. Highly recommend. We love it!
Nora –
For the price this is a great sofa. Its firm. love it and very happy with the purchase.
Sophia B. –
I’m in love with this couch. Easy to put together and mattress is great. It’s gorgeous.
Marcus W. –
Amazing quality and price, very happy with my purchase delivery just took 7 days… LOVE it
Gregary G. –
It is great. Very sturdy and stable for anyone of weight to sit on it or sleep on it. Very nice.
Eden L. –
Such a great piece of furniture! It looks great in our 4 season room.
Ansel G. –
Very good! As good as its photo. Amazing colour and fabric, love it.
Bloomer –
Beautiful colour, well made and looks neat in position. Very happy, good value for money.
Samantha R. –
Overall comfortable couch, pretty decent quality. Easy to put together, I did it by myself! Could be a little more comfortable when in the sleeper position but overall I’m happy with my purchase.
Ed L. –
Worked perfect for older kids playspace. Very versatile and durable, esp for jumping on.
Rieder –
Affordable and very comfortable. It looks classy. The set-up was easy, easy to master alone!
Cornelia F. –
Great couch! The bed is extremely comfortable! Great for small spaces, but comfortable enough for someone like me.
Cora I. –
Bought this for its size ability to transform from sofa to bed in a small condo. Very heavy needed 2 people to assemble. Love the colour durability. Very firm so don’t expect to sink into it after a long day.
Teresa M. –
Ordered in blue color, color is true. The Leath-Aire is quite nice and seems durable. Using this in home office as an extra bed downstairs should we need additional sleep space. So can’t comment on the comfort of sleeper, but I did lay down and it felt nice. I gave it 5 stars for the overall style, quality of material, and functionality of a sleeper.
Viktoria –
It’s a good product. Good design. Good price.
Giles A. –
It’s very comfortable to sit on and sleep on. Very useful around children.
Winifred V. –
Lovely looking sofa. Easy to put together. And nice features with the side pockets.
Licou –
Nice colors, easy and quick opening, comfortable sleeping.
Ida B. –
A must buy for space-saving, cost effective, living room decor!
Godfery –
Love it. Comfortable and pretty
Xanthe D. –
The sofa is beautiful, perfect for our home. Delivery came within one week of purchase. Money well spent. 100% satisfaction.
Myrna I. –
Very helpful delivery, great product – just what we were looking for!
Fromm –
Top price-performance ratio – very space-saving packaging (:
Holst –
Delivered exactly as promised, very easy to assemble and exactly what we wanted, we ordered furniture online the first time and it was quick and easy
Jessie B. –
The sleeper sofa looks sturdy and is comfortable. Shipping was a mess though. Was delayed. But the color and size is perfect!
Lucy Q. –
Beautiful blue color, nice and big. Firm support.
Frederic F. –
More comfortable than I would think… The bed is comfortable. Super easy setup and lighter than you might think..
Germán –
The seat is also deep enough for me to settle in. I will definitely recommend this sofa at this price.
Jessie J. –
We ordered this sofa for our guest room/office. It is very firm and comfortable. The mattress is no less comfortable than any pull out sofa bed.
Roberta –
Not comfortable to use daily as the family couch, but looks nice and is affordable, makes into a bed which is a good thing!
Arthur F. –
Seems sturdy but is hard. Like sitting on a picnic bench, but for the price I think it will suit its purpose