WeLivingRoom ships all around the globe, covering North and South
America, Europe, Asia, Africa, Oceania, and so on. Along with the largest
and most trusted global courier delivery services, such as UPS, FedEx, and
USPS, we ensure that your package arrives at the destination safely.
Do I Need to Pay For Shipping?
Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the
order to confirm the shipping surcharge before starting to process the
order.
What Countries or Regions Do You Ship To?
Regions currently available for shipping.
North America:
United States
Canada
Mexico
Europe:
Germany
Sweden
United Kingdom
France
Netherlands
Portugal
Switzerland
Slovakia
Spain
Italy
Greece
Asia:
Japan
Singapore
Oman
Qatar
United Arab Emirates
Saudi Arabia
Hong Kong
Oceania:
New Zealand
Australia
How to Estimate the Delivery Date?
Pre-Order: You can find the Estimated Delivery Date
instructions on each product page.
Post-Order: Visit the order link in the order confirmation
email we send for the latest order status. We will send you a shipment
notification email with tracking information once we have shipped your
order.
Please note:
-
If you need Expedited Shipping Service, please contact our
Customer Service.
- Deliveries are not typically made at weekends or on holidays.
How to Track the Package?
Once an order has shipped out, we will send you a Shipping Confirmation
email that includes the tracking number and the carrier. Just go to the
carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to
check the tracking information.
Should I Pay Taxes?
While additional taxes are generally not applicable, it’s important to note
that specific categories of items may be subject to state taxes. If mandated
by your state, we are obligated to collect sales tax on relevant items.
How Does Shipping Work for Oversized Items?
Oversized items are large products including most furniture, bathtubs, sofa,
bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home
Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area
outside the home. The truck driver is responsible for delivering the goods
to the agreed-upon location. Customers are required to provide their own
warehouse equipment for unloading, or arrange for additional assistance from
capable adults to transport the items into their homes.
Carrier will call you 24-48 hours prior to delivery to arrange a delivery
time that will vary depending on the freight carrier’s schedule. Whatever
information you can give during the phone call will be given to the driver
to make the delivery easier for them and for you.
Inform the carrier if you have any circumstances that could affect the
delivery (additional fees may apply):
-
Very narrow driveway
-
Dead-end street
-
Ferry for island locations, etc. (fees may apply)
-
The driver will need to park in a particular place
-
Delivery to a side door or garage entrance
Under what circumstances do I need to pay additional shipping charges?
Additional delivery charges may apply under the following circumstances:
-
Requesting a change of delivery address after the shipment has been
dispatched.
-
Failure to accept delivery within 5 business days of the initial
delivery attempt by the shipping company may result in daily storage
fees.
-
A second delivery attempt is necessary due to customer non-compliance or
rescheduling, requiring payment for the second delivery.
-
Abandonment of goods will incur a disposal fee for waste management.
What Should I Do When I Received a Damaged Item?
-
Upon receipt, please kindly sign the word “damaged” on the proof of
delivery (for freight shipping) and inspect your purchase and notify us
of any missing parts, faults, damage or incorrect items immediately.
-
Please kindly keep the original packaging, which is essential. You are
advised to contact our customer service within 48 hours of receiving
your items if there is an issue with the product. such as the lights not
working when fitted, faucets leaking while installed, and damage to
furniture after opening, please make sure to take some pictures or a
quick video demonstrating the problem. Providing pictures of the
product, the packaging and the labels on the outside will allow us to
greatly speed up the process for you.
-
All product issue inquiries may need to inform us within 14 days of
receipt along with the three types of pictures mentioned above,
otherwise, after-sales inquiries after 14 days of receipt might be
affected negatively due to uncertain factors outside of the time frame.
-
Please note that we do not cover the repair fee if unauthorized handyman
services were hired.
-
For orders with fragile items like marble tabletops, bathtubs, ceramic
sinks, etc., please inspect the contents upon delivery and record an
unpacking video. If any damage occurs, contact our customer support
immediately. We’ll expedite returns/exchanges for a quick resolution,
minimizing any inconvenience.
What If My Order Shows as Delivered But is Missing?
There are a few steps you can take, better within 24 hours after your item
shows as delivered:
-
Confirm your shipping address.
-
Check mailbox and other entrances to your home.
-
Check if someone else from your household or a neighbor accepted the
package.
-
Check around your home for delivery attempt notice.
-
Contact the carrier (FedEx, UPS, etc.) with your tracking number to
start a claim.
-
Sometimes carriers communicate delivery prior to arrival, so we suggest
waiting 24 hours.
If it has been 24 hours or more since the delivery notification and you
still haven’t received the product, please contact our customer service
and provide the claim number for additional assistance. If the shipment
is confirmed “missing”, we are responsible for re-shipment or refund
according to your preference.
All missing item inquiries may need to inform us within 3 days of
receipt, otherwise, after-sales inquiries after 3 days of receipt might
be affected negatively due to uncertain factors outside of the time
frame.
Can I Change My Shipping Address After Placing an Order?
Carefully review your shipping information for accuracy before submitting
your order. Once an order is placed, shipping address cannot be changed
online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers
offer address change service by charging additional fee. With all of this in
mind, we still do understand that sometimes you want to ask us to try, so
you may contact Customer Service to check the possibility. Note that country
cannot be changed, success or not depends on carriers, additional address
change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address
change service, please manage to receive your order at the original shipping
address or directly contact the carrier to seek assistance. If the address
is totally invalid, package may be destroyed or returned to sender. In this
situation, you will be charged a penalty that may include, but not limited
to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our
customer service.
Do You Ship to Multiple Shipping Addresses?
Each order allows for the specification of only one shipping address. If
you’re purchasing multiple items and wish to have them delivered to
different addresses (e.g., buying an item for yourself and another as a gift
for a friend), it’s necessary to make separate purchases for each item. This
ensures that each item is shipped to the desired address accurately.
Do You Ship to PO Boxes or APO/FPO Military Addresses?
Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military
addresses, so customers need to provide a street address. If a PO Box or
APO/FPO military address is provided, we will contact you for confirmation,
it will delay shipment of the order.
What Should I Do If There is a Serious Delay with My Shipment?
Please contact both the carrier and our customer service to investigate. If
it is confirmed there is an exception (i.e., package lost) or delay will
still last for a considerable time, we are responsible for re-shipment or
refund according to your preference.
Graeme –
The quality is amazing and it looks super modern and chic! I would say it took me more than 2 hours to put together by myself, but other than that, no issues or complaints about the actual product! Loveee and 100 recommend!
Erika O. –
“We absolutely love this TV stand. After searching for many options, we chose this one because it’s elegant, has great quality, and is white and glossy. It met all our expectations and added a special touch of elegance to our home. Plus, it was easy to assemble.”
Esther A. –
I have the TV stand with several delivery attempts. It was very well protected, very easy to assemble. Once the assembly was complete, everything was magnificent, the brilliance. It comes to enhance my living room! Very happy with my purchase. I recommend with your eyes closed
Malachi –
TV stand came pretty quick with fast shipping. No damages upon arrival. Tv Stand looks amazing. I can’t even lie. This TV stand was exactly what I was looking for to put in my place and it’s had good amount of storage space inside.
Fahima –
This is exactly what we have been looking for! It’s a beautiful statement piece to our living room. We have received many compliments. It’s a very solid piece of furniture. Just in time for the holidays.
Anonymous –
A great tv stand. I put it together myself in about an hour and a half. Fits our 55 inch tv perfectly. Feels very sturdy but not bulky. A great piece of you have art to display on the shelves.
Pancy –
Absolutely love this piece! Took a hot minute to put together but it’s perfect for the room and space. Cannot go wrong with this and the color is just as pictured.
Kitty M. –
It is quite beautiful and gives a lot of view to the TV, I loved it !!It is quite beautiful and gives a lot of view to the TV, I loved it !!
Ferdinand W. –
Absolutely love it.. I have the black one in my living room, will most likely be ordering it in white for my bedroom.
Susanna.B –
This piece is absolutely gorgeous. I spent months searching for the right one with reasonable price and I found it here. Well done WeLivingRoom!!
Nemanja J. –
The console was very easy to assemble and gives a minimalistic and versatile look to our living room. Great for the price and a recommendation !
Jeff W. –
Love it! So classy and had a great way to extend. The bright makes our living room look more open and spacious.
Chloe B. –
Love it! It’s really easy to put together it only took me about 1hr at the most to put this together.
Simon V. –
Nice and sturdy console. I love that you can expand it to make it bigger. We have an 86Ąą TV and it looks so good with this console.
Veronica H. –
I love my TV stand! It’s very modern. I use the drawers to store my remotes. Great buy!
Hannah C. –
Love it! I have never gotten so many compliments. Everyone loves the design. It’s sleek and solid. Perfect!
Rick T. –
Exactly as described! Tons of compliments receivedĄ A great piece for the price. Does require patience to assemble though.
Eastwood –
Love it so much, I haven’t had them set up yet, but I sure cannot when wait to have it up.
Elva –
I love it! This was exactly what I was looking for. It is very modern and sleek.
Deirdre L. –
Came packaged perfect and was easy to put together. Great modern addition to the living room
Alice.J –
I love this console! The color looks even better in person. The deep cabinets are also very nice.
Ella W. –
So beautiful! So clean! It has become the best feature of my living room!
Norbert.R –
Absolutely love this TV stand! Sleek and stylish, it’s exactly my taste.
Baran –
My new favorite piece in our house! Sturdy and arrived in excellent condition!
Felicia.Z –
Love this TV stand! Stylish, functional, and perfect for any room size.
Deb.X –
Love it! Perfect size. The white goes perfect with my living room.
Jennifer F. –
I love my TV stand. I mounted the TV above it and it looks so modern and sharp.
Dulcie.K –
It is beautiful and modern. Installation wasn’t hard but it requires two persons to make sure of the alignment.
Macbeth –
It’s big enough and adjustable, easy to assemble. I finally found the one that I want to have.
Helen –
Looks great! The console is perfect for a small space. It looks like it was expensive but the price was very reasonable.
Virginia C. –
I love it, versatile. excellent quality for price. Highly recommended.
Emily.W –
Love love love this!! It looks wonderful in my home.
Raphael –
Great space saver! Easily adjustable to fit different living spaces.
Ella D. –
I loved it, looks perfect in my living room.
Gary Z. –
Looks great! Lots of pieces to put together but was worth it. Would recommend.
Derek J. –
Looks great and came in great condition
Kimberly –
Good quality. The clean, minimal, modern design was exactly what i was looking for.
Faustina L. –
Perfectly fits my living room! Took about 2h to build.
Jeff –
Great TV stand. Definitely similar to the pic, but I wish it to be taller.
Roy –
Loads of storage space, perfect for decor.
Iaolani –
Very nice. No damage in shipping it was just like the description and it arrived on time. Good.
Bid M. –
Has a modern sleek look. I love it.
Hortensia –
Very happy with the extendable design. Looks great in my living room. Building it took me a bit over two hours on my own.
Frances N. –
Looks like the picture and nice quality
Marie R. –
Yes, love my TV stand.
Hilary.S –
Beautiful.
Mitchell E. –
It was a little tedious to put together but it looks exactly like the photo, it matches the dimensions given, and it’s really cute! It’s a good purchase!
Flora L. –
Looks great! Took me about 2 hours to set up.
La –
Very good looking and look strong. Just got delivered but very satisfied so far.
Bean –
It’s what I wanted for my living room. I handled it all alone. Spent almost 4 hours but worth it.
tpy5gcdzzs –
good
Kay.J –
Setting it up took about two hours. Overall a cute piece for the price.