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Dark Gray TV Stand Sintered Stone Top 4-Drawer Glass Doors Media Console in Small

$1,199.00$1,439.00

-20%

Elevate your living space with our sleek Dark Grey TV Stand. Its Nordic design, stone top, and ample storage options (2 glass doors, 4 drawers) make it a functional and stylish addition.

(124 customer reviews)
Free shipping with an estimated delivery time of 8-10 weeks.
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"Dark Gray TV Stand Sintered Stone Top 4-Drawer Glass Doors Media Console in Small"
Dark Gray TV Stand Sintered Stone Top 4-Drawer Glass Doors Media Console in Small
$1,199.00$1,439.00

Additional information

Size

78.7"W x 15.7"D x 15"H, 86.6"W x 15.7"D x 15"H

Color

Dark Gray, White

124 reviews for Dark Gray TV Stand Sintered Stone Top 4-Drawer Glass Doors Media Console in Small

  1. A C.

    Exactly as it looks in the pictures, or even better in person. Gives a clean and modern look to my living room. Decent size and great build quality. Best part, I don’t have to assemble anything. It came pre-assembled and ready to go. Love it.

  2. Faithe W.

    Perfect TV stand for my space! The price is unbelievable for the quality! I was worried about not being able to see the product before I purchased, but couldn’t be happier with this tv stand!

  3. Virginie

    First time ordering on this site and I am very satisfied. The TV stand that I bought is in line with my expectations. I note the care taken with the packaging which allowed the transport of my fragile furniture without damage.

  4. Beryl

    Love it! This TV stand was exactly what I was looking for! Pretty and especially the price is very reasonable. I don’t regret buying this piece for my TV stand!

  5. Tina Z.

    In love! Fast shipping, great quality + size and added such a modern, upscale feel to our living room! Cannot wait to see the rest of our decor with it.

  6. Ndar

    Very satisfactory customer experience. Delivery within the time indicated, and product delivered in great condition, corresponding to the description. I am very happy

  7. Esther D.

    I really love this tv stand. It looks great! It also serves as my library and does a great job at that too. Very nice product.

  8. Nessia

    The product is exactly how it’s advertised and very well built with amazing quality… would definitely recommend it and even buy it again.

  9. Apolonia

    The stand is sturdy and provides ample storage for all my media equipment. I get compliments on it all the time, and I absolutely love it.

  10. Mark

    It looks amazing in our living room area! The box arrived perfectly without a scratch and the product was in perfect condition. Highly recommended.

  11. Evan

    This is exactly what I was looking for and it’s beautiful. Loved the colour. Love the soft-close doors. Great size. Wonderful buy.

  12. Jenny A.

    I think this is a beautiful piece of furniture. Its sturdy and hearty, you worry when you buy things online that they might be flimsy. Not the case at all with this TV stand. Great product!

  13. Madeline

    I’m very happy with the item. It is exactly what I was looking for. I highly recommend this piece of furniture.

  14. Viola P.

    Love this tv stand – so beautiful and the glass door is perfect, doesn’t look cheap like some glass furniture does!

  15. Nicolas

    The quality of the materials is excellent. It’s the perfect addition to my living room, and I couldn’t be happier with my purchase!

  16. Leona M.

    I’m very Happy for me is Perfect. Good quality, Good Price and Fast Shipping. Color Black and White. TV Mounted 75 and fit Perfectly. 5 ⭐⭐⭐⭐⭐ Stars

  17. Xavi

    Beautiful TV stand, the color is very beautiful even better in real life. Fast delivery. The style fully corresponds to our expectations

  18. Diana B.

    I bought this TV stand for our new house and I love it so much. It looks modern and the color is stunning.

  19. Hazel

    We are very happy with this TV stand. Perfect size for our room. Good quality.Love WeLivingRoom! Great customer service!

  20. Bertha T.

    Highly recommend it! Package arrived on time and packed perfectly.It perfectly matches my living room decor and TV.

  21. Pierre E.

    Very good quality furniture, consistent with its description on the website. Very happy with our purchase.

  22. Roxanne C.

    Love this TV stand. Looks beautiful and made very well. Totally recommend it! Don’t hesitate to buy it!

  23. Gill W.

    This looks great in my living room. Love the cabinet door and the TV has a sleek look to it!

  24. Patricio

    I love it! It fits perfectly into our space and the color is beautiful! Shipped carefully and arrived a couple of days early.

  25. Alba

    The design is sleek and modern, and the dark grey finish perfectly matches my living room. It’s both functional and stylish.

  26. Doris

    It was surprisingly easy to assemble, and the end result is a stylish and functional addition to my living room.

  27. Elisabeth

    Very good quality furniture, very beautiful. Very well packaged to avoid damage during transport

  28. Beryl A.

    This TV stand is perfect for my living room redo from a traditional style to more contemporary. Fits my 75 inches TV well.

  29. Anastasia C.

    Love it! Great for the space we had in mind. Fits perfectly. The TV stand is well made.

  30. Pretty

    The perfect addition to our living room and we get so many compliments on its uniqueness! Not disappointed at all!

  31. Maribel

    The construction is sturdy, and the storage options are fantastic. It accommodates all my media equipment and keeps everything organized.

  32. Myriam

    Very good quality furniture. Fast delivery. We are very happy with our purchase

  33. Manuel

    This TV stand is not just a functional piece; it’s a stylish addition to my home. Highly recommended!

  34. Bernarda

    It’s a well-crafted piece with plenty of storage for all my media equipment. Assembly was relatively easy, and it now holds my TV and decor.

  35. Salome H.

    This is a great product that is very sturdy and stylish. Looks great in my space.

  36. Yandel

    I love this functional and well-made piece of furniture. It looks great in our living room!

  37. Sandra J.

    Absolutely love the console. Exactly what I needed to go with all my other WeLivingRoom purchases!

  38. Sigrid K.

    It’s perfect! Just the right color for our beach house. Very sturdy and solid also!

  39. Baron

    Looks very modern and that’s the style we were going for. Doesn’t take up too much room. Highly recommend!

  40. Ivana

    It’s a fantastic addition to my living room, and I’m extremely satisfied with its quality and style.

  41. Heliana

    The assembly was relatively hassle-free, and it’s incredibly sturdy. I appreciate the ample storage space it provides.

  42. Angela T.

    Love this. Perfect staple for my living room. Also great storage compartment. Great price

  43. Kay G.

    Sturdy and a lovely furniture addition that holds 75″ tv but it could be an inch wider as some supports fiord TVs hang over the edge.

  44. Winifred G.

    Great console especially for the price. Love the way it looks in my living room!

  45. Ternence

    Just perfect, in line with my expectations and the characteristics given, very good quality

  46. Setlla B.

    This is such an elegant piece for furniture. Quite suitable for a modern living room.

  47. Mariana

    The combination of design and quality is outstanding, and I highly recommend it.

  48. Faustino

    The stone top is not only visually appealing but also adds a durable and luxurious element.

  49. Rodrigo

    The stone top is not only visually appealing but also easy to clean. It’s a win-win for those who value both aesthetics and functionality.

  50. Meroy G.

    Love this unit! Nice quality. Packaged well and no damage from shipment.

  51. Teyo

    The four drawers are spacious, helping me keep my space organized. The finished product looks even better than I expected.

  52. Maggie S.

    Exactly what I needed, came quickly and looks great! Thank you WeLivingRoom!

  53. Helen

    Overall good quality for the price. Beautiful and exactly as pictured. It is sturdy and well worth the price.

  54. Vito

    The stone top adds a touch of luxury, and the overall design is sleek and modern.

  55. Mabel

    This stand has transformed my living room into a stylish and organized space.

  56. Merry H.

    Literally the best thing I ever brought. Looks great and high quality!

  57. Nicole C.

    Very nice unit. Modern and sleek. The materials are good quality and sturdy.

  58. Evangeline O.

    Really cute modern TV stand with plenty of space. Love it!

  59. Charlotte J.

    We love this. Very contemporary and nice storage space. We have it under TV hanging on wall

  60. Queena F.

    This is a great piece — just what I needed in my apartment. Beautiful!!

  61. Eleanore W.

    SO PRETTY! Its a heavy piece of furniture, sturdy and well made.

  62. Noah

    This TV stand is unique. Very good quality. They congratulate us a lot. Very happy with this purchase.

  63. Florence H.

    The TV stand is beautiful exactly what I wanted, modern with a glass door.

  64. Madge C.

    It is so much nicer than I anticipated. Sleek and high quality!

  65. Crystal R.

    I love my new tv stand! It’s the perfect size, and looks more expensive than it was.

  66. Judith J.

    We purchased they gray unit. It is gorgeous and the storage is useful. Gives the room a clean modern look

  67. Eudora W.

    Great quality and product. It shipped pretty quickly too!

  68. Belinda R.

    Very sturdy with a lot of space which is exactly what I was looking for.

  69. Yeray

    The large size accommodates my TV and other media equipment with ease. The quality is exceptional, and assembly was straightforward.

  70. Catherine B.

    A beautiful and very sturdy piece of furniture. Highly recommend.

  71. Pandora

    Great looking stand, arrived well packaged and looks amazing.

  72. Mirabelle W.

    This tv stand is just BEAUTIFUL. Reasonably priced. As described.

  73. Otelo

    This TV stand is beautiful, we make it and it’s very functional. It looks great in my family room!

  74. Carlos

    The glass doors are a nice touch and add a contemporary feel. Assembly was straightforward.

  75. Elias

    I loved the television console and got a lot of feedback about it! The doors move smoothly and the material looks sturdy.

  76. Rosemary

    I am absolutely in love with this entertainment center. Beautiful, high quality and durable.

  77. Alva G.

    Really good size for those 80 inch TVs exactly what I imagined for.

  78. Teobaldo

    The stone top looks stunning, and the 4-drawer design provides great storage options.

  79. Rock C.

    Amazing TV stand, great color and good quality.

  80. Emily A.

    Looks great and well designed. Would recommend to anyone!

  81. Basilio

    The 4-drawer design is practical, and the glass doors provide a perfect display for media equipment.

  82. Amy P.

    Exactly what we expected. Very good and nice Tv Stand!!

  83. Kiefer

    The packaging was impressive! Very well protected. The item itself is beautiful and of great quality. Created space in my living room.

  84. Freda C.

    Excellent piece of furniture! Glad I bought it!

  85. Randy K.

    Excellent quality. Looks just like the picture

  86. Fridolin

    The large size fits my big screen TV perfectly. Assembly was straightforward, and the quality is excellent for the price.

  87. Eric F.

    Very satisfied it is super beautiful and beautiful finishes

  88. Liz K.

    Perfect size and color. Great quality

  89. Laura A.

    Such a sleek and classic TV stand.

  90. Renata G.

    I absolutely love this entertainment center. Fits my 75 inches tv well.

  91. Quintin

    The overall design is contemporary. The four drawers are practical for storage, and the glass doors keep everything looking tidy.

  92. Melissa W.

    Really enjoying new tv stand. Right color, right size.

  93. Gaspar

    The stone top is a unique feature, and the four drawers provide great storage.

  94. Wallis R.

    Looks great, Perfect for my 70 inch TV and sound bar.

  95. Venus L.

    We have an 80 inches on it and love it, nice and sturdy.

  96. Elaine R.

    Very nice with plenty of storage. Great bargain.

  97. Salome G.

    Nice looking entertainment center. It looks perfect in my living room with my 77 television.

  98. Mrs c.

    I love it top quality ????

  99. Marie

    Congratulations for the quality of the furniture, the site, the packaging of the delivery and the deadline. Very very satisfied.

  100. Aigle

    Serious site and at fair prices: modern tv stand, excellent materials, good quality Impeccable delivery

  101. Dulcinea

    The stand is well-made, sturdy, and the storage options are practical.

  102. Wenceslao

    The 4 drawers are handy for storage, and the glass doors add a stylish touch.

  103. Calixto

    Beautiful piece! Heavy, sturdy, well made and of high quality. Great for our 60″ TV.

  104. Octavia C.

    I could not be more pleased with this purchase. It looks great in our living room.

  105. Thomasina

    Excellent quality, beautiful color. Exactly what I was looking for! 100% satisfied!!!

  106. Adela G.

    Looks gorgeous. Excellent value.

  107. Mario

    The overall aesthetic is modern and sophisticated, and it’s become the focal point of my living room.

  108. Sonia

    It’s now the center of attention in my living room. The combination of style and functionality in this piece is truly impressive.

  109. Lee P.

    I’m extremely satisfied with my purchase, it’s definitely money well spent. ❤️‍

  110. Kitty S.

    It arrived quicker then indicated. And no issues. Nice and sturdy.

  111. Aurora K.

    Nice cabinet, we’ll worth the money. Love the color and good height.

  112. Ivan

    Solid and super attractive! Perfect for our 65-inch TV. It’s worth the money!

  113. Belinda A.

    I love the style. I wish it was slightly taller but it’s great material!

  114. Thkkar

    The tv console has a very nice aesthetic with its pretty color. Well packaged products Product quality

  115. Rachel J.

    Good looking piece, feels very sturdy. Very modern.

  116. Ventura

    The four drawers provide ample storage space, and the glass doors add an elegant touch.

  117. Andres

    The stone top and dark grey color make it easy to pair with various decor styles.

  118. Guanxiong O.

    Look good but few scratches on the draws. Overall is fine.

  119. Valentino

    A few small scratches but the customer service were very nice and we solved the problem eventually.

  120. Gladys B.

    Looks very nice. Easy to put together. Modern but not austere looking. Table top are a nice touch. Nice length (often consoles are just too short to make a large TV look normal. All parts were accounted for.

  121. Halian

    Delivery time can absolutely be faster.

  122. Zacchaeus

    It could arrive quicker.

  123. Homero

    While the stone top and design are attractive, the large dimensions may not be suitable for smaller living spaces.

  124. Abba

    Waited too long but the customer service is nice, who kept tracking the package and offering infomation.

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WeLivingRoom ships all around the globe, covering North and South America, Europe, Asia, Africa, Oceania, and so on. Along with the largest and most trusted global courier delivery services, such as UPS, FedEx, and USPS, we ensure that your package arrives at the destination safely.

Do I Need to Pay For Shipping?

Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the order to confirm the shipping surcharge before starting to process the order.

What Countries or Regions Do You Ship To?

Regions currently available for shipping.

North America:

🇺🇸 United States

🇨🇦 Canada

🇲🇽 Mexico

Europe:

🇩🇪 Germany

🇸🇪 Sweden

🇬🇧 United Kingdom

🇫🇷 France

🇳🇱 Netherlands

🇵🇹 Portugal

🇨🇭 Switzerland

🇸🇰 Slovakia

🇪🇸 Spain

🇮🇹 Italy

🇬🇷 Greece

Asia:

🇯🇵 Japan

🇸🇬 Singapore

🇴🇲 Oman

🇶🇦 Qatar

🇦🇪 United Arab Emirates

🇸🇦 Saudi Arabia

🇭🇰 Hong Kong

Oceania:

🇳🇿 New Zealand

🇦🇺 Australia

How to Estimate the Delivery Date?

Pre-Order: You can find the Estimated Delivery Date instructions on each product page.
Post-Order: Visit the order link in the order confirmation email we send for the latest order status. We will send you a shipment notification email with tracking information once we have shipped your order.
Please note:

  1. If you need Expedited Shipping Service, please contact our Customer Service.
  2. Deliveries are not typically made at weekends or on holidays.

How to Track the Package?

Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. Just go to the carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to check the tracking information.

Should I Pay Taxes?

While additional taxes are generally not applicable, it’s important to note that specific categories of items may be subject to state taxes. If mandated by your state, we are obligated to collect sales tax on relevant items.

How Does Shipping Work for Oversized Items?

Oversized items are large products including most furniture, bathtubs, sofa, bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area outside the home. The truck driver is responsible for delivering the goods to the agreed-upon location. Customers are required to provide their own warehouse equipment for unloading, or arrange for additional assistance from capable adults to transport the items into their homes.

Carrier will call you 24-48 hours prior to delivery to arrange a delivery time that will vary depending on the freight carrier’s schedule. Whatever information you can give during the phone call will be given to the driver to make the delivery easier for them and for you.

Inform the carrier if you have any circumstances that could affect the delivery (additional fees may apply):

  1. Very narrow driveway

  2. Dead-end street

  3. Ferry for island locations, etc. (fees may apply)

  4. The driver will need to park in a particular place

  5. Delivery to a side door or garage entrance

Under what circumstances do I need to pay additional shipping charges?

Additional delivery charges may apply under the following circumstances:

  1. Requesting a change of delivery address after the shipment has been dispatched.

  2. Failure to accept delivery within 5 business days of the initial delivery attempt by the shipping company may result in daily storage fees.

  3. A second delivery attempt is necessary due to customer non-compliance or rescheduling, requiring payment for the second delivery.

  4. Abandonment of goods will incur a disposal fee for waste management.

What Should I Do When I Received a Damaged Item?

  1. Upon receipt, please kindly sign the word “damaged” on the proof of delivery (for freight shipping) and inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.

  2. Please kindly keep the original packaging, which is essential. You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem. Providing pictures of the product, the packaging and the labels on the outside will allow us to greatly speed up the process for you.

  3. All product issue inquiries may need to inform us within 14 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 14 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

  4. Please note that we do not cover the repair fee if unauthorized handyman services were hired.

  5. For orders with fragile items like marble tabletops, bathtubs, ceramic sinks, etc., please inspect the contents upon delivery and record an unpacking video. If any damage occurs, contact our customer support immediately. We’ll expedite returns/exchanges for a quick resolution, minimizing any inconvenience.

What If My Order Shows as Delivered But is Missing?

There are a few steps you can take, better within 24 hours after your item shows as delivered:

  1. Confirm your shipping address.

  2. Check mailbox and other entrances to your home.

  3. Check if someone else from your household or a neighbor accepted the package.

  4. Check around your home for delivery attempt notice.

  5. Contact the carrier (FedEx, UPS, etc.) with your tracking number to start a claim.

  6. Sometimes carriers communicate delivery prior to arrival, so we suggest waiting 24 hours.
    If it has been 24 hours or more since the delivery notification and you still haven’t received the product, please contact our customer service and provide the claim number for additional assistance. If the shipment is confirmed “missing”, we are responsible for re-shipment or refund according to your preference.
    All missing item inquiries may need to inform us within 3 days of receipt, otherwise, after-sales inquiries after 3 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Can I Change My Shipping Address After Placing an Order?

Carefully review your shipping information for accuracy before submitting your order. Once an order is placed, shipping address cannot be changed online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers offer address change service by charging additional fee. With all of this in mind, we still do understand that sometimes you want to ask us to try, so you may contact Customer Service to check the possibility. Note that country cannot be changed, success or not depends on carriers, additional address change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address change service, please manage to receive your order at the original shipping address or directly contact the carrier to seek assistance. If the address is totally invalid, package may be destroyed or returned to sender. In this situation, you will be charged a penalty that may include, but not limited to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our customer service.

Do You Ship to Multiple Shipping Addresses?

Each order allows for the specification of only one shipping address. If you’re purchasing multiple items and wish to have them delivered to different addresses (e.g., buying an item for yourself and another as a gift for a friend), it’s necessary to make separate purchases for each item. This ensures that each item is shipped to the desired address accurately.

Do You Ship to PO Boxes or APO/FPO Military Addresses?

Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military addresses, so customers need to provide a street address. If a PO Box or APO/FPO military address is provided, we will contact you for confirmation, it will delay shipment of the order.

What Should I Do If There is a Serious Delay with My Shipment?

Please contact both the carrier and our customer service to investigate. If it is confirmed there is an exception (i.e., package lost) or delay will still last for a considerable time, we are responsible for re-shipment or refund according to your preference.

General Return

You have the flexibility to request a return within 30 days from the date of receiving your purchase if you are dissatisfied with the product. However, it’s important to note that you will be responsible for covering the return or exchange expenses unless there are quality issues with the item. To facilitate a general return, it is necessary to maintain the original packaging, and for additional guidance, you can refer to the "Why Should I Keep the Original Packaging?" section.

  • In brand-new condition

  • Uninstalled and/or non-assembled

  • Unused, no pieces missing

  • With original tags and original packaging

Please be aware that the 30 days return policy is based on the delivery time of each individual item shown on the carrier’s website instead of the entire order. We would not accept if the item(s) are marked delivered greater than 30 days when you initiate the return.

Certain Products Are Not Eligible for Returns:

  1. Clearance items

  2. Customized items

  3. Offline purchase (items or parts not listed on our website)

  4. Items marked “Non-Returnable” on the product page

  5. Assembled or disassembled products

  6. Without original packaging or serious damage to the original packaging
    Please note, any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.

What you need to know before you start a general return:

  1. Preserve Original Packaging:
    Please kindly DO NOT discard any original packaging or wrapping materials from the item(s) you received.

  2. Repackaging Requirements:
    You would need to package the same way when the item arrives to ensure the product meets the requirements for the carrier.

  3. Non-Refundable Additional Services:
    Any additional service on the order will NOT be refunded for the general return, including expedited delivery fee, doorway drop-off, room of choice drop-off and white glove delivery.

  4. Photo Documentation for Assessment:
    At least a full view picture of the product and the outer box, and a picture of the internal packing needs to be provided so we can assess its condition and return eligibility.

  5. Return Shipping Cost Responsibility:
    You would need to cover the return shipping cost if there are no quality issues involved.

Concealed Faulty or Damage

Please inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.
For large or fragile items in your purchase, we highly recommend recording an unboxing video. This not only safeguards your rights but also expedites our process for handling returns or exchanges in case of damage.

You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem.

All product issue inquiries may be best informed us within 30 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 30 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Please note that we do not cover the repair fee if unauthorized handyman services were hired.

Obvious Shipping Damage

If a shipment arrives at your door with obvious shipping damage, please immediately inspect the items and check their condition. With obvious damage on items themselves, please refuse the specific package, and clearly mark down the damage situation when signing any paperwork. If the carrier denies your refusal and insists on you accepting the shipment, please document the series of events (package damage, item damage, not being allowed to refuse, etc.) on all paperwork and take photographs. If you accept the goods without noting the circumstances, the carrier might refuse to address the damages caused during transit.

  • Photograph the whole process, the damage, all packaging material and paperwork.

  • Note any damages on the carrier delivery receipt or contact the carrier to submit a damage claim.

  • Reflect to our customer service by including the order ID, the item number & Qty of the damaged item(s), the claim number, providing pictures/videos evidence clearly showing the damage and all packaging material and paperwork.

  • If you accept the package, please DO NOT discard the damaged product or the packaging. Typically, the shipper will be dispatched to pick the item up for inspection and processing. We’ll need your help in making it available for pickup on the scheduled date and time.
    Please note that if you attempt to return the damaged item without speaking to one of our customer service representatives, you will jeopardize your chances of making a claim, and you may not receive credit for the return.

WeLivingRoom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of damaged goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

I Received a Wrong Item

If you believe you have received the wrong product, please verify the item number of the item(s) you received compared to your order confirmation and/or invoice. If it does not match, contact customer service immediately, be sure to include the copy of your original order confirmation, confirm the item number & Qty of the wrong item(s), provide pictures clearly showing the wrong item. The wrong item must be returned in original packaging, WeLivingRoom will be responsible for the return shipping cost. You can exchange it for the correct one or request a full refund.

WeLivingRoom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of incorrect goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

How Soon Will I Receive My Refund?

If we cancel your order, we will refund you within 3 working days.
If you apply for a return refund, when we receive your return, we will refund you within 5 working days after receipt and inspection.
The refund will be made to the account that the funds were originally drawn from, namely the money will be sent back in the same way it was received.
If you originally paid with credit card, please allow up to one billing cycle for the credit to show in the bank statement. It mostly depends on how fast your bank processes the credit.
Please do not request a chargeback from your credit card company during the return process. Due to the time it takes to resolve chargeback disputes, it is usually better to be patient and wait for the return process to run its course. Or if an unusual delay occurs, feel free to contact us for assistance.
If you originally paid with PayPal account balance, you could find the refund right away in your PayPal account.

Why Should I Keep the Original Packaging?

Due to the nature of our products, whether it be large furniture or other smaller items, they are often in the heavy or delicate categories. Our packaging is specially made to cater to each individual item. They are rigorously tested to ensure they can withstand most kinds of incidences in transportation. Any self-packed items by the customer will have a high chance of being damaged on the way caused by flimsy materials or improper techniques. That’s why we don’t generally allow any returns without their complete original packaging. In a way, this also prevents lots of potentially wasted efforts and protects the customer’s interest.