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Aro Modern White Wood TV Stand with 2 Drawers & 4 Doors Small Media Console

$899.00$1,949.00

-30%

Elevate your living space with the Aro Modern TV Stand. Its sleek white wood design and ample storage options enhance your home theater experience. Perfect for both family gatherings and game nights.

(151 customer reviews)
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"Aro Modern White Wood TV Stand with 2 Drawers & 4 Doors Small Media Console"
Aro Modern White Wood TV Stand with 2 Drawers & 4 Doors Small Media Console
$899.00$1,949.00

Additional information

Size

78.7"W x 15.7"D x 18.9"H, 59.1''W x 15.7''D x 19.3''H

Color

Black, White, White & Black

151 reviews for Aro Modern White Wood TV Stand with 2 Drawers & 4 Doors Small Media Console

  1. Brian S.

    The TV stand is quite attractive and well built.

    Assembly is fairly straightforward, but care should be taken not to over the torque the screws and to attach the correct hinges to the doors (the hinges on the two end doors are different from the hedges on the two metal drawers, even though they appear to look identical.

  2. Kelly P.

    I’ m very happy with the item I order the price was great cant find anything that looks this good for the same price or anything close to it.Love all the space and the fact that we don’t see any of the cords in the back of the tv.

  3. Dale W.

    Great tv stand! I bought this for my base and a 75 inch TV, which ended up being the perfect size. It took a little while to complete, but nothing too difficult. I got the white and the finish was exactly what I was looking for.

  4. Juanra

    I had already seen positive reviews on this TV stand.I confirm it, it is very beautiful.It has a superb design.There is space to put the BOX, the PS4 and some storage.I recommend it, do not hesitate to buy it

  5. Augus

    I chose this tv stand because of the length, but it looks even better than I expected! Instructions were clear, it took 1 person about an hour to put together (with help lifting the longer panels). The storage is great. I think it looks great, I worried about it not being “white” enough but to me, it’s definitely white. I think it depends on the light in your room. Don’t have a TV on it so lack of stability isn’t something I can comment on; I have put the heaviest things in the outer cupboards though just in case.

  6. Cheryl P.

    To be fair, I just receive this one of a kind piece of furniture this morning. To my utter surprise mine came to me fully assembled. Don’t know why but this is how mine came fully assembled. All I had to do is unscrew the handles from turning inside to out in order to open and close draws and doors and this was just common sense. This TV stand is so beautiful that even the pictures on this site does not do it justice. I was very eager to receive this piece but at the same time I live alone and was anticipating staying up all night to put it together. I don’t know if its because I purchase from fast dispatch on sale where maybe it was sitting lonely on display somewhere in Georgia but whatever it is that made mine came fully assembled, I and beyond grateful. Delivery took exactly nine days as promised 4-9 days after shipping. It came on a pallet and well protected all around. If there is a scratch somewhere, I don’t see any and I don’t care unless it just up and fall apart one day since I got it fully assembled.. Delivery man was great and very careful, I highly recommend. Overall I’m very happy, no regret. I thought I was going to regret the black but looking on it here I’m loving every minute of its glossy shine and beautiful gold toned handles. It’s beautiful, I don’t know what else to say. You will not regret it and I don’t give these complements lightly as it is very difficult to know if you will get the same look as how it was on the website. But it did not disappoint and I highly recommend this exquisite piece. I wish There was somewhere here to post pictures, I have some great pics just taken with my 65” Television on display. It’s a must have trust me.

  7. Susan

    Love it! Very modern and chic. I store candles and unused remotes in the drawers. I can’t wait to mount my tv as a final touch to my living area. Only downside is it’s very difficult to put together and comes in a million pieces!

  8. Santivan

    This modern style highlights it as solid, resistant and functional. I love the design too. This stand is exactly as pictured and is a fantastic addition to my new living room.

  9. Alfred C.

    This is a nice looking piece once put together, I originally found this on another site but ended up ordering on WeLivingRoom because it was a better price and faster shipping. It looks great with my 65″ tv.

  10. Winter

    Love how it turned out, it looks great just like the pictures, great quality. I’m so proud of myself that I assembled it so easily myself. Overall, great value for money.

  11. Romulo

    This stand looks great and heavy. It feels very sturdy and the color is very nice. It was exactly what I expected. It took up a large empty space in my living room.

  12. Moses D.

    I bought this modern white TV stand for my new house living room and it exceeded my expectation. They look great. Clean and straight forward to put together. And the matching coffee table is great too.

  13. Leila W.

    Love it! Great quality and color. Looks great in the room. Love the style. Holds our tv and gaming stuff as we need. No complaints on this purchase. Must be handy to put it together.

  14. Ella S.

    I opened WeLivingRoom.com recently but very much satisfied so far.The TV stands looks modern and stylish.Long enough and not to high.Gold accents make it look bright.Im happy with my purchase.

  15. Roque

    I love the modern feel of this television stand, it would look great in my living room and give enough space for storage and television. Smart design.

  16. Ternence G.

    The modern TV stand was a great purchase. It looks amazing and was exactly as described. I have to say that was the best money ever spent. It’s a beautiful addition to our home.

  17. Kunze

    We had ordered the TV furniture for our new house. It arrived quickly and looks very nice in sparkle. My husband assembled it quickly. We would buy again.

  18. Esteban

    I absolutely love this piece of furniture and am very happy to have purchased it after months of looking around and debating. It was very easy to assemble and seems sturdy and well made.

  19. Maltz

    Absolutely fantastic unit, great quality very happy with the purchase. Was also very well priced in my opinion. Worth it. Will be shopping with WeLivingRoom again for sure. Quick, smooth service and delivery.

  20. Delia A.

    Purchased for my 55 Phillips TV and I love it. Install is easy once you get the jive of it and it’s really sturdy. Very happy I can also place art decor on it.

  21. Maurer

    This TV cabinet looks super nice and is an absolute eye-catcher. It is easy to set up and is of very good quality. The furniture has storage space and offers plenty of space.

  22. Ovidio

    Made from quality wood and glass and is durable. It works great with my 80-inch TV. The item arrived quickly and is exactly as described. That’s great!

  23. Estefano

    I absolutely love it!!!!! The package came very well packed with foam, without damage. Pretty easy to put together too. The stand is very well designed and is very sturdy.

  24. Büttner

    This lowboard is a real eye-catcher! It is just as beautiful as in the picture. Very modern and stylish. It was delivered on the specified delivery time. We really like it.

  25. Zalor

    We are delighted with our purchase, this TV stand is super beautiful and of very good quality. We were delivered quickly and on time. it is so beautiful!

  26. Roy

    We love it! Better quality than I expected. It feels very resilient. Great looking and high quality! It looks more expensive than it was, which we love!

  27. Lyndon M.

    It’s a perfect size we were looking for, it took us 30 minutes to put it together, make sure you follow directions. Overall, it’s good looking modern TV stand and ok quality.

  28. Sheri S.

    Love this entertainment unit. It arrived in a large box and took a little work to assemble but it all worked out. Such a smart system to put the unit together.

  29. Humphrey

    Really happy with the TV stand and was easy to put together. Great value for money and looks more expensive than it is. The photos online don’t do it justice.

  30. Juan H.

    Beautiful piece. The quality and look are top notch and priced accordingly. I love everything about it. It was packaged and delivered with care as well. I was so impressed.

  31. Santo

    Great looking TV stand Quite low in height but it is exactly as described in the photos. Fast shipping, arrived unharmed. Very happy with the purchase.

  32. Jesse P.

    Clean and sleek with a 75′ TV mounted above. Gloss on the front is a nice touch. Very sleek and chic! The gold finish is good quality! Looks very expensive.

  33. Hubery G.

    What can I say I just love it, the design is so beautiful, its so modern and sleek design I just love it. This is high gloss white tv stand.

  34. Raida

    I purchased this item a week ago and am very happy with my purchase. The equipment was tip-top in order, well finished and delivered assembled.

  35. Parker B.

    This modern style stand it solid, sturdy and functional. I love the design too. This stand is exactly as shown and makes a fantastic addition to my new living room.

  36. Zakwani

    Arrived very well protected and already assembled. This piece of furniture is very beautiful, of good quality and sturdy, even if the price is a bit high.

  37. Ernesto

    Perfect for our living room. Great furniture for the price! I love the color, style and overall look of the unit, I especially love the design.

  38. Enrique

    I love the stand itself, wish it were a little higher, but overall it was perfect, especially for the space I chose. It’s worth it!

  39. Rort

    Very beautiful and sturdy TV stand. Quality wood similar to the coffee table/dining table. Of the most beautiful effect in the living room, I do not regret it.

  40. Sisa

    They are of quality. The design is cool and fashionable. In short, beautiful and super comfortable chairs and at a fantastic price… highly recommended purchase.

  41. Evan

    Great tv cabinet, lovely finish! Easier to put together than most other furniture I’ve assembled. Very good quality and a lot of spaces inside. My friends liked it also.

  42. Sylvia H.

    This is the 2nd part that we ordered here from WeLivingRoom. The workmanship is extremely high! Great from order to delivery! I’m sure we’ll order something again. THANK YOU

  43. Romeo

    Absolutely love this piece! The quality is quite resistant. The piece is very solid and resistant and, in my opinion, an excellent quality-price ratio.

  44. Tobey J.

    I needed a statement piece and after hesitating and coming back and forth, I settled with this unit. Best choice I made! It’s beautiful once up. Love it!

  45. Ridard C.

    Quality furniture in accordance with the description. Beyond aesthetics, robustness and good finish of the product. Very well packaged furniture, no surprises upon arrival.

  46. Yolando

    It is a piece of furniture with a retro design that is always up to date. Very easy to assemble and excellent for giving a special touch as a piece of furniture for the TV.

  47. Oton

    Incredible TV stand, looks like in the picture. It fits perfectly in my place. Truly wonderful color and fast shipping. I love it.

  48. Yorme

    It is assembled with a little skill because the instructions are quite scarce and confusing.
    It’s prettier than in the photo.

  49. Jafar

    It is a piece of furniture that is very careful in its details. Exactly as described on the site. In fact, in person, he is even more handsome.

  50. Mukul C.

    Great looking TV stand. Quite low in height but it’s exactly as described in the pictures. Great shipping, came unscathed. Very happy with the purchase.

  51. Hilda

    Well built, looks beautiful in the room. We mounted it to the wall for some extra space saving. Was easy to assemble and took little time.

  52. Ali A.

    Great product! Solid material and elegant design! Highly recommended.

  53. Eric

    I love this TV stand. Very sturdy, great color, it was very easy to assemble. Very satisfied with this product for what it costs.

  54. Ruth B.

    This is both beautiful, high quality and functional media stand! Husband was stressing about putting it together and was surprised it was all together -Easy!

  55. Siqueiros

    If you like the color gray and the Scandinavian style, we recommend these chairs. Easy to assemble, affordable price and ultimately happy with the purchase.

  56. Quintina N.

    Love the material and glossy look. It was packaged very well and it looks perfect in my gray and white living room. Sleek and modern.

  57. Florencio

    I love this TV stand. Very sturdy, great color, it was very easy to assemble. Very satisfied with this product for what it costs.

  58. Wallis

    This piece of furniture meets my expectations. It is of good quality, the color is very beautiful. The packaging and delivery are top notch.

  59. Otilio

    I love the color, with no scratches or anything wrong with the wood. Enough storage for us. Very sturdy and looks great.

  60. Mignon A.

    This was the perfect addition to our family Room decor! We were in the market for a modern, low-profile TV console, this was perfect.

  61. W­Lfred

    I love the way it looks, it’s nice and functional and the quality is quite acceptable, for the price it has. I would buy again.

  62. Maureen B.

    Really nice TV stand. We used it to hold our short throw projector instead of a tv. Went nicely with the room too.

  63. Zaneta

    I love the sleek look of this TV stand. It looks even better in person. It was very easy to assemble. Great buy.

  64. Agnes B.

    Bought this for my Ultra Short Throw Projector and it’s perfect. It looks very nice and has ample storage room inside the cabinets.

  65. Siħani

    I loved these chairs, they are very easy to assemble and they have been perfect. They are very comfortable and look sturdy.

  66. Chapman A.

    I bought this TV stand recently, received it, and assembled it. Love everything about this stand. But takes a little time to assemble.

  67. Yoma

    It arrived in perfect condition, I have no experience in assembly but it didn’t cost me much to assemble it, for this price it looks great and looks sturdy.

  68. Kailena

    Love the piece. Good quality for the price. Easy to assemble and looks great. Very sleek and fits perfectly in our space.

  69. Osvaldo

    It adapts perfectly to the style we are looking for. We love the television furniture, of good quality and with a nice look!

  70. Mick S.

    Very pleased with how this looks in my apartment. The piece gives off a modernsleek feel. Fairly easy to put together too.

  71. Daniel G.

    Beautiful piece! It is very a good quality. This TV stand is very suitable for modern light luxury living room. Highly recommended!

  72. Cheryl

    This looks great in my living room. The assembly instructions were not very good, however we were able to still assemble it.

  73. Faye M.

    This TV stand is exceptional. Looks exactly like the pictures and super expensive looking! Shipping was very secure and fast as well.

  74. Bertha R.

    Love this piece! It is slim and fits my 75 inch tv perfectly! The drawers are deep and the shiny white pops!

  75. Acciai

    Love this TV stand looks great in our family room. Easy to assemble. Good quality. This is an absolutely amazing piece!

  76. Saba

    This product is of very good quality. it is practical and super cute good quality and not too expensive

  77. Angelina

    It looks very great and good quality would buy it again. I’ve already recommended WeLivingRoom to others. Mfg

  78. Jerry T.

    Very cute and perfect size for a 65 in TV. Good quality, and easy assembly. Really all you add is door handles.

  79. Ye

    Very good effect, very beautiful set confirmed my expectations. Fast and careful delivery. This product is as described

  80. Rosario

    Love this stand!! Exactly what I needed. Modern and beautiful! Good quality! Works great with my 80-inch TV!

  81. London

    A lovely piece of furniture comes ready assembled and looks quality. I get lots of compliments and highly recommend this Company.

  82. Otelo

    The solid and very heavy support was a very pleasant surprise. Excellent quality-price ratio! Very happy with this purchase.

  83. Wigberto

    Very good quality, easy to assemble and the truth is that it has a better aesthetic than I thought.

  84. Jesse M.

    Love this piece! Husband assembled easily in an afternoon and compliments my new TV well. The perfect size for my 75″ TV.

  85. Ludwig

    Very well constructed with contrasting colors It fits my project, my game console and cleverly hides all the clutter of cables in the drawer.

  86. Bella S.

    Exactly what I wanted and after my handy assembled the unit it came out great! Fits this huge TV perfectly.

  87. Rosalind M.

    Perfect for a 70 inch TV. Clean and sleek design. Sturdy and easy to assemble. Reasonable price for a TV stand.

  88. Can L.

    Delivery and service went very well. Assembly worked flawlessly, all parts available. Fits perfectly into my newly designed living room. Thank you very much

  89. Christopher

    Absolutely love it and will be adding to it. Looks fab with our new tv sitting on top. Thank you

  90. Ruba H.

    This media center is so charming and stylish in our living room. It is very sturdy and worth the money!

  91. Sally E.

    Nicely made! We’re only using this for a game room, but always good to have an extra bedseating

  92. Jenny

    I’m very satisfied. Fast delivery and fits the dresser perfectly. Good quality at a fair price.

  93. Vivian R.

    This is an absolute amazing piece! My living room completely changed.. plus my friends have bought too..thank you!

  94. Sandhya M.

    Lovely stylist piece that looks outstanding in our living room. Received a lot of compliments for the item too.

  95. Faunia

    Like the colour, easy to assemble and looks good in my house. Got a compliment from my son!

  96. Eirwyn

    This is a very good quality stand! It assembled quickly and look exactly like the pictures! Highly recommend!

  97. Schmelzer

    Good quality and the colors match the pictures on the Internet. I would buy it again

  98. Wilken

    I am very satisfied with the TV cabinet and the structure was well explained and easy to set up.

  99. Vivien H.

    Great piece! No issues with quality or putting together. It’s a beautiful addition to our new home! Thanks!

  100. Narcisco

    Very nice piece of furniture, very good quality, nothing to complain about. We love it, it looks great at home.

  101. Giuseppe

    TV stand really very beautiful and of very good quality really happy with this purchase

  102. Freda W.

    Love this very sturdy cute tv stand. The drawers come on hand for extra storage love it ♥️

  103. Freya

    Very nice TV cabinet, easy to set up. Rustic look, fits in any home and is an eye-catcher

  104. Marlene

    Super nice in terms of color. Good quality We got what we wanted.

  105. Humphrey K.

    Really Great quality! Looks gorgeous and really goes well with the coffee table in the same collection

  106. Bulwer

    It is stylish and looks very chic. My nephew liked it and brought himself one as well.

  107. samirali m.

    It very elegant and the shine looks very good and love the finishing.the drawers are smooth.

  108. Zajac

    Impeccable lots of elegant charm Quality material: solid wood, well worked, good workmanship

  109. Venus G.

    Looks great in my living room, just as I pictured it! Nice, sturdy, and good quality.

  110. Carey

    This is very nice looking tv stand it’s very easy to assembled & installed nice one

  111. Sloane

    Really happy with the unit – fits the description very well and looks great

  112. Chloe J.

    Perfect tv and very much cheaper than other market places, Easy to assemble looks wonderful.

  113. Joanna

    Very sturdy, super easy to install and makes an extremely high-quality impression. Everything was great!

  114. Damalis

    A nice piece of furniture, it goes perfectly with all my decor I recommend it.

  115. Henry

    Beautiful lowboard, arrived well packaged and without scratches, looks very high-quality and elegant!

  116. Wilfredo

    The furniture is beautiful and perfect for what I wanted. Very happy. I totally recommend.

  117. Elma Y.

    I loved it, I try to make my decoration modern and that was very good.

  118. Bea

    This piece of furniture gives a beautiful visual effect in our living room and corresponds to the expected quality.

  119. Sam L.

    I like gloss white. TV stand fit throw short projector or Tv QLED 75″ to up.

  120. Igor

    Very successful TV lowboard – looks great and is also easy to set up! Clear recommendation.

  121. Len

    Nice colour, perfect size for 50′ TV, good build quality, lightweight and arrived quickly

  122. Julia

    The item was exactly as described, was easy to assemble and looks very high quality!

  123. Schönherr

    Great base cabinet and looks very good. It was easy to set up and looks very high-quality.

  124. Abigail I.

    Absolutely recommend! Easily assembled, so very sturdy and great quality! Love my new addition!

  125. romik

    LOVE THE LOOK AND QUALITY ,MODERN LOOKING AND READY TO USE .ALSO WELL PACKED

  126. Angelo A.

    This is an awesome TV stand. Simple and sleek. Elegantly designed with quality material.

  127. Jamie A.

    This is a great unit looks stylish good quality and stores lots of dvds

  128. Ward W.

    Good quality and sleek looking TV Stand, so Im happy with my purchase!

  129. Byron

    Good sturdy product and easy to assemble. Reasonable price compared to other sites.

  130. Tacy

    Pretty and practical Beautiful design, good value for money. Practical and space-saving

  131. Cori H.

    Hi there! Beautiful piece! Can you tell me how detailed the assembly is?

  132. Timo

    Very nice TV stand, as described and pictured. Super fast delivery!

  133. Zenobia

    Exactly what we wanted. Lovely colour, nice quality material. Very well made.

  134. Max T.

    It is a beautiful table and matches the rest of my tables.

  135. Yosly

    Best tv stand ever. I love it. Just like in the pictures.

  136. Edin

    Value for money is really great! The delivery was even faster than stated.

  137. Zoe

    Very nice furniture and totally flexible. I’m super satisfied.

  138. Hansjürgen

    The TV board is great, good workmanship and looks elegant.

  139. Elaine

    Looks great, easy to use and fast delivery I’d love to go back.

  140. Irene

    Looks great, easy to assemble, simple and a great style!

  141. Diane C.

    Fantastic. Love the quality. Well made. Looks do hood.

  142. Osborn M.

    OBSESSED!!! Looks so good! Purchased in white! Highly recommend.

  143. Asma F.

    Absolutely lovely cabinet looks amazing arrived on time

  144. Claire T.

    Awesome entertainment stand! looks great in my home )

  145. Jacob M.

    Well made great tv stand easy to assemble

  146. Dick G.

    Great design, looks exactly like on photos!

  147. Zehra T.

    I love it!beautiful tv stand !

  148. Pavel O.

    Beautiful quality, highly recommend

  149. Mallary F.

    love the design

  150. A C.

    Very good quality

  151. Deepka L.

    Good

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If unfortunately, the carrier who delivers your order doesn’t offer address change service, please manage to receive your order at the original shipping address or directly contact the carrier to seek assistance. If the address is totally invalid, package may be destroyed or returned to sender. In this situation, you will be charged a penalty that may include, but not limited to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our customer service.

Do You Ship to Multiple Shipping Addresses?

Each order allows for the specification of only one shipping address. If you’re purchasing multiple items and wish to have them delivered to different addresses (e.g., buying an item for yourself and another as a gift for a friend), it’s necessary to make separate purchases for each item. This ensures that each item is shipped to the desired address accurately.

Do You Ship to PO Boxes or APO/FPO Military Addresses?

Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military addresses, so customers need to provide a street address. If a PO Box or APO/FPO military address is provided, we will contact you for confirmation, it will delay shipment of the order.

What Should I Do If There is a Serious Delay with My Shipment?

Please contact both the carrier and our customer service to investigate. If it is confirmed there is an exception (i.e., package lost) or delay will still last for a considerable time, we are responsible for re-shipment or refund according to your preference.

General Return

You have the flexibility to request a return within 30 days from the date of receiving your purchase if you are dissatisfied with the product. However, it’s important to note that you will be responsible for covering the return or exchange expenses unless there are quality issues with the item. To facilitate a general return, it is necessary to maintain the original packaging, and for additional guidance, you can refer to the "Why Should I Keep the Original Packaging?" section.

  • In brand-new condition

  • Uninstalled and/or non-assembled

  • Unused, no pieces missing

  • With original tags and original packaging

Please be aware that the 30 days return policy is based on the delivery time of each individual item shown on the carrier’s website instead of the entire order. We would not accept if the item(s) are marked delivered greater than 30 days when you initiate the return.

Certain Products Are Not Eligible for Returns:

  1. Clearance items

  2. Customized items

  3. Offline purchase (items or parts not listed on our website)

  4. Items marked “Non-Returnable” on the product page

  5. Assembled or disassembled products

  6. Without original packaging or serious damage to the original packaging
    Please note, any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.

What you need to know before you start a general return:

  1. Preserve Original Packaging:
    Please kindly DO NOT discard any original packaging or wrapping materials from the item(s) you received.

  2. Repackaging Requirements:
    You would need to package the same way when the item arrives to ensure the product meets the requirements for the carrier.

  3. Non-Refundable Additional Services:
    Any additional service on the order will NOT be refunded for the general return, including expedited delivery fee, doorway drop-off, room of choice drop-off and white glove delivery.

  4. Photo Documentation for Assessment:
    At least a full view picture of the product and the outer box, and a picture of the internal packing needs to be provided so we can assess its condition and return eligibility.

  5. Return Shipping Cost Responsibility:
    You would need to cover the return shipping cost if there are no quality issues involved.

Concealed Faulty or Damage

Please inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.
For large or fragile items in your purchase, we highly recommend recording an unboxing video. This not only safeguards your rights but also expedites our process for handling returns or exchanges in case of damage.

You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem.

All product issue inquiries may be best informed us within 30 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 30 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Please note that we do not cover the repair fee if unauthorized handyman services were hired.

Obvious Shipping Damage

If a shipment arrives at your door with obvious shipping damage, please immediately inspect the items and check their condition. With obvious damage on items themselves, please refuse the specific package, and clearly mark down the damage situation when signing any paperwork. If the carrier denies your refusal and insists on you accepting the shipment, please document the series of events (package damage, item damage, not being allowed to refuse, etc.) on all paperwork and take photographs. If you accept the goods without noting the circumstances, the carrier might refuse to address the damages caused during transit.

  • Photograph the whole process, the damage, all packaging material and paperwork.

  • Note any damages on the carrier delivery receipt or contact the carrier to submit a damage claim.

  • Reflect to our customer service by including the order ID, the item number & Qty of the damaged item(s), the claim number, providing pictures/videos evidence clearly showing the damage and all packaging material and paperwork.

  • If you accept the package, please DO NOT discard the damaged product or the packaging. Typically, the shipper will be dispatched to pick the item up for inspection and processing. We’ll need your help in making it available for pickup on the scheduled date and time.
    Please note that if you attempt to return the damaged item without speaking to one of our customer service representatives, you will jeopardize your chances of making a claim, and you may not receive credit for the return.

WeLivingRoom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of damaged goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

I Received a Wrong Item

If you believe you have received the wrong product, please verify the item number of the item(s) you received compared to your order confirmation and/or invoice. If it does not match, contact customer service immediately, be sure to include the copy of your original order confirmation, confirm the item number & Qty of the wrong item(s), provide pictures clearly showing the wrong item. The wrong item must be returned in original packaging, WeLivingRoom will be responsible for the return shipping cost. You can exchange it for the correct one or request a full refund.

WeLivingRoom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of incorrect goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

How Soon Will I Receive My Refund?

If we cancel your order, we will refund you within 3 working days.
If you apply for a return refund, when we receive your return, we will refund you within 5 working days after receipt and inspection.
The refund will be made to the account that the funds were originally drawn from, namely the money will be sent back in the same way it was received.
If you originally paid with credit card, please allow up to one billing cycle for the credit to show in the bank statement. It mostly depends on how fast your bank processes the credit.
Please do not request a chargeback from your credit card company during the return process. Due to the time it takes to resolve chargeback disputes, it is usually better to be patient and wait for the return process to run its course. Or if an unusual delay occurs, feel free to contact us for assistance.
If you originally paid with PayPal account balance, you could find the refund right away in your PayPal account.

Why Should I Keep the Original Packaging?

Due to the nature of our products, whether it be large furniture or other smaller items, they are often in the heavy or delicate categories. Our packaging is specially made to cater to each individual item. They are rigorously tested to ensure they can withstand most kinds of incidences in transportation. Any self-packed items by the customer will have a high chance of being damaged on the way caused by flimsy materials or improper techniques. That’s why we don’t generally allow any returns without their complete original packaging. In a way, this also prevents lots of potentially wasted efforts and protects the customer’s interest.