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62″ Queen 2-Seater Linen Convertible Sleeper Sofa

$1,094.00$1,199.00

-30%

Indulge in comfort and style with our versatile sofa bed! Featuring plush cotton linen upholstery, ample storage, and a sturdy solid wood frame, this multifunctional piece transforms effortlessly from a cozy couch to a restful sleeping space. Its unique design adds a touch of elegance to any room.

(111 customer reviews)
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"62" Queen 2-Seater Linen Convertible Sleeper Sofa"
62″ Queen 2-Seater Linen Convertible Sleeper Sofa
$1,094.00$1,199.00

Additional information

Color

Blue, Deep Gray, Khaki, Light Gray

111 reviews for 62″ Queen 2-Seater Linen Convertible Sleeper Sofa

  1. Dawn C.

    After weeks of research, we decided to go with this gorgeous sofa/bed for our guest room, and couldn’t be happier. It is sleek, modern and functional. Beautiful design, clean lines, a bit on a firm side, but feels great for napping.

  2. Verna G.

    We love our new sofa bed so much! It’s exactly what we were looking for. My husband really wanted a sofa bed so I picked this one out for him for his birthday and he loved it.

  3. Pamela B.

    Got this couch in light gray color and I love it! Super comfortable and will be great for guests. The pull out function works fine and my parents both tested it out and liked it.

  4. Sara S.

    A stunning addition to my sunroom. Quality fabric, comfortable, simply gorgeous. And I love the included throw pillows. Plush and well made. I’m very pleased!

  5. Marian M.

    AMAZING couch! Exactly as pictured. The quality is incredible and it is so comfortable. Definitely has that modern look without being impossible to get out of.

  6. Wendy C.

    In love! That’s all I can say about the sofa bed. It’s so super comfy, yet stylish, I can’t believe how much we love this sofa!

  7. Queena D.

    Just what is needed in our home office – perfect for curling up and reading a book and just the right size for out-of-town guests. Very pleased!

  8. Dawn B.

    Love this couch! Easy to put together. Lots of space for lounging. Can comfortably hold 2 people. Beautiful gray color. So happy with my buy!

  9. Page P.

    My first floor is stunning with all grey decor!!! Thank you for having the furniture that fit my style and the price is extremely reasonable.

  10. Leonore

    The sofa looks really nice. Top workmanship and good quality. I’m curious how the upholstery develops over time.

  11. Elroy P.

    Bought this to use in one of our furnished apartments. Comfortable, looks great in the space and provides extra sleeping area for tenant’s guests.

  12. Christine B.

    I LOVE this couch! It’s so big and the fabric is great. It’s a great quality, I’m very impressed and it’s my new favorite!

  13. Novia N.

    It’s exactly what I ordered and it was delivered sooner than expected. Very happy with this couch, just love it!

  14. Dario

    Very nice, easy to assemble and convert into a bed to sleep on. Great style and color. It goes very well with my decor!

  15. Paul S.

    I love my WeLivingRoom sofa bed! It is compact, sturdy, with a firm mattress, has a nice storage and great cushions.

  16. Irma N.

    This sofa is one of my best purchases ever! So incredibly comfortable and exactly the look I was hoping for.

  17. Marie E.

    We are super happy with the sofa it is perfect, the color is beautiful, the velvet is super soft and seems of good quality.

  18. Judith

    Good mattress, thick, comfortable. The couch is much more comfortable, and the comfort of the bed is great

  19. Dorothy T.

    Love this! Perfect size for my space. Modern design. Really cute! Firm cushion is perfect for sleeping.

  20. Gustave R.

    Gorgeous couch! Easy to assemble, can comfortably sleep one adult! This is perfect for my home office!

  21. Fabiano

    This is a super nice sofa bed for the money. Very easy to assemble and has a nice modern look.

  22. Erin J.

    Modern looking sleeper sofa, perfect for an apartment or wherever space is limited. I really love it!

  23. Ulrich

    It is super cozy and looks beautiful! Delivery on time, everything is great!

  24. Eartha J.

    The quality of the sofa is way better than I expected. Even it was little bit dirty but customer service was awesome. They solved the problem right away.

  25. Daniel

    I am so happy with the couch. It looks great in my living room. Exactly what I was looking for! Happy buyer!

  26. Rose B.

    Purchased this sofa for my 9 year old. Super cute and surprisingly comfortable even took a nap on it.

  27. Kelly J.

    Beautiful, comfortable, and easy to put together. So glad I purchased this lovely sofa.

  28. Betty M.

    Bought this for my 14 year old grandson and he loves it. I do not have any pictures to show.

  29. Juan V.

    I like my new sofa bed very good quality. Good product I recommend it.

  30. Aliyah

    Very fast delivery and super convenient. It looks exactly as it was described!

  31. Renate

    Extremely comfortable sofa, and sleeping mattress too. you sleep on it like in a real bed.

  32. Camille

    Satisfied with this product! The sofa is comfortable, the seats are deep and soft.

  33. Antonia B.

    Perfect for my space and a great place to snuggle with my daughter!

  34. Anastasia W.

    Perfect for my 9 year old granddaughter’s bedroom. She loves it! Good quality!

  35. Hoger

    Great sofa! As pictured Very cozy and well made. Highly recommended!

  36. Lauritz

    Very nice sofa, good sleeping function too, very good value for money.

  37. Vanessa T.

    A stylish, functional sofa that really enhances our family room. Great buy!

  38. Klemens

    Gorgeous sofas and great customer service. And the goods arrived even earlier than the expected delivery date. Thank you very much

  39. Polly B.

    Great big comfy couch, I picked a light beige that matches everything. Very pleased

  40. Liz E.

    Well made and easy to put together. Perfect for the space and comfortable!

  41. Florence M.

    Super cute couch, super comfortable. Great in my home office where it is mainly for looks.

  42. Aimée

    Very convenient It was easy to set up. Color as pictured Are very satisfied!

  43. Josephine M.

    Very comfy and sturdy. Easy to assemble. Definitely recommend the purchase.

  44. Nathaniel

    I love its sleek and modern design. In addition, it is very comfortable both as a sofa and as a bed.

  45. Veto

    I am absolutely in love with this sofa. The color is so beautiful and in person it’s stunning!

  46. Susan

    We love this couch it was perfect for our space and the delivery was seamless.

  47. Josef

    I’m super satisfied. Ordering and delivery went flawlessly. My highlight in the living room.

  48. Hilda G.

    Such a pretty gray and nice material. Its comfy and it arrived two days earlier than what I was expecting!

  49. Ivetta

    I really like the sofa. It’s easy to turn into a sofa bed, that’s great. Thank you.

  50. Quintina A.

    I love it! Instructions were easy and of course its not very very soft but its not that hard, its just perfect to sit in. Maybe needs a couple of pillows. and the best thing is that it turns into a bed in case someone slept over!

  51. Elsa

    I am so happy with my purchase. It looks great in my living room.

  52. Rose H.

    The couch is firm and comfortable and easy to assemble myself. The color is rich and beautiful.

  53. Anastasia D.

    This couch is gorgeous, super comfy, and made of durable material.

  54. Gloria S.

    Gorgeous, soft VERY large couch definitely much nicer than I thought it would be

  55. Elva M.

    This couch I bought for my daughter for her birthday. My daughter loved the couch !!

  56. Chapman S.

    Absolutely adore!!!! Excellent craftsman ship! And so beautiful!

  57. Constance S.

    I like the looks. Much more comfortable than my last couch. Soft and comfortable.

  58. Elaine M.

    Is perfect for my small apartment. It actually surprised me, cause it’s cuter than the picture I’m very happy with this purchase.

  59. Alice E.

    Great addition to our living room and comfortable too!

  60. Viola E.

    We got this for our teenagers in their hang out room. They love it. It can be a couch, chair or bed.

  61. Mag L.

    I love it! Comfy, cozy & perfect color.

  62. Katherine M.

    Love the color! More comfortable than I assumed. Quick to assemble. Only a few pieces to put together.

  63. Winni U.

    Great product for the price love using the bed for guest.

  64. Laurent

    Great customer service. Quick delivery I love the sofa. It looks great. You can also sleep comfortably on it

  65. Ida J.

    Love love love- Perfect size and color.

  66. Cécile

    The sofa is consistent with the description a good deep and comfortable seat.

  67. Zenobia C.

    This sofa was super easy to put together. It’s about the size of a love seat but exactly want I wanted.

  68. Camille T.

    Quality of the fabric is amazing, mattress is very comfortable as well definitely recommend.

  69. Trista H.

    It’s so soft and mushy but very solid! Love it so much!

  70. William

    Product that corresponds well to occasional use. Good quality/price ratio..

  71. Lorraine S.

    Very easily put together. This couch feels chic and incredibly sturdy.

  72. Dana G.

    Bigger than I thought but it’s great! Delivery was amazing too!

  73. Silvestre

    It’s soft and easy to turn into the sleeper. Can’t wait to have guests.

  74. Kay J.

    Love these!! Very comfortable and perfect

  75. Roselyne

    True to the photo: very beautiful and above all very comfortable. Standing seat.

  76. Evangeline C.

    Super soft and comfortable. The color looks even better in person.

  77. Nathalie

    Super comfortable and small sofa: ideal for our room.

  78. Immanuel

    Very nice and elegant, it can also be converted into a place to sleep.

  79. Eliott

    Quality and price ratio. Very practical and comfortable

  80. Astrid P.

    Great sleeper sofa, I honestly did not expect such a good quality.

  81. Francisco

    The style of the sofa is classic and elegant. I find the perfect color and the comfort to be of a very high standard. I am very happy with my purchase

  82. Zoey

    Nice color and durable fabric. easy to clean Comfortable to sleep when undressed. Suitable as a “guest bed”.

  83. Joy P.

    It’s absolutely beautiful and by chance, our living room focal piece.

  84. Tessa

    This mattress is an excellent replacement for the original mattress. It is firm and well adapted. The delivery is well organized.

  85. Severined

    Perfectly in line with what was announced. Especially comfortable. Excellent quality

  86. Eve B.

    Super cute couch, that’s comfy and doesn’t take up too much space.

  87. Phoenix H.

    I got the deep gray one and so far I love it . It’s comfy to you

  88. Hardi

    The sofa meets our expectations exactly. Quick delivery (faster than promised). Easy to set up Great fabric, very comfy Are completely satisfied…

  89. Lorraine F.

    I love it and the cushions are not only comfortable but I can tell they will last

  90. Steve

    This sofa is a real favorite. Very nice design and super comfortable

  91. A C.

    Please value in Chilean silver

  92. Kordula

    This sofa is so cool! Very elegant and well made. Yes not super soft now, but you still have a great sitting experience with lying down! Would buy the sofa again anytime:)

  93. Najla

    I was looking for a mattress for the convertible sofas and I chose what was right for me

  94. Jennifer

    The bed is large enough to accommodate two people easily. It’s a great choice for my living room

  95. Lanya

    It’s a perfect solution for my space needs. The dark gray color is sophisticated and looks great in my living room.

  96. Mary I.

    Not too comfortable as a bed, but great when used as a couch.

  97. Thomas

    I chose this mattress for its value for money and I do not regret this purchase

  98. Constance C.

    Decent sofa. Looks very nice and the cotton & linen feel is nice as well. Wouldnt call it too comfortable. Super easy setup. You get what you pay for with this one. Tight fit for two people to sleep on. Okay for one.

  99. Pascal

    The sofa is very comfortable to relax in, and when I turn it into a bed, it offers a large and comfortable space to sleep.

  100. Jean F.

    I was looking for a mattress to replace the original one. comfort is found:)

  101. Melody

    Great sofa, looks exactly as pictured, comfy Smooth delivery.

  102. Abigail C.

    Nice that it can fold out into a bed but don’t use it much for that. Currently in my office and it’s perfect!

  103. Mindy T.

    Product looks great and small size is perfect for small space – stylish. Comfort is mediocre. Quality of product is good. Not easy to put together.

  104. Masaaki S.

    Pros: speedy shipment, nice khaki color, solid mattress base, storage space, good assortment of parts for assembly with some spares
    Cons:: assembly instructions too brief. (1) horizontal bar at the head of the mattress base needs to be screwed in with the slanted prongs facing the back of the sofa. Otherwise, the mattress base cannot be folded up. (2) where the head end of the mattress base attaches to the slanted prongs mentioned above, you cannot tighten the nuts too tight, or the mattress base cannot be folded easily. Use thread locker from automotive parts stores to lock the nuts. (3) You will encounter tight spaces to mate nuts to bolts, but be patient and you will get a nice sofa-bed at a reasonable price.

  105. Helen E.

    This is a nice sofa bed to have but not suitable for kids to lounge on everyday I would suggest for a guest room.

  106. Benjamin

    The dark gray color is timeless and looks very elegant. In addition, the sofa is very comfortable.

  107. Alma

    Nice looking sofa, not the most comfortable. Easy to put together!

  108. Hilary C.

    No complaints! Took about 4-6 weeks to be delivered. Some of the other photos make the cushions look saggy, but these seem very structure.

  109. Olivia B.

    Great looking sofa. NOT for a family room, however. I have it in my sunroom, perfect for coffee and reading the paper.

  110. Catherine D.

    The sofa is cute, but not comfortable. The pillows randomly sent without choice were not attractive. All in all, the price was right and it works in the room. I added other pillows.

  111. Vanessa M.

    I still have not received the couch I’ve paid for, it’s been over a month.

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WeLivingRoom ships all around the globe, covering North and South America, Europe, Asia, Africa, Oceania, and so on. Along with the largest and most trusted global courier delivery services, such as UPS, FedEx, and USPS, we ensure that your package arrives at the destination safely.

Do I Need to Pay For Shipping?

Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the order to confirm the shipping surcharge before starting to process the order.

What Countries or Regions Do You Ship To?

Regions currently available for shipping.

North America:

🇺🇸 United States

🇨🇦 Canada

🇲🇽 Mexico

Europe:

🇩🇪 Germany

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🇬🇧 United Kingdom

🇫🇷 France

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🇸🇰 Slovakia

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🇯🇵 Japan

🇸🇬 Singapore

🇴🇲 Oman

🇶🇦 Qatar

🇦🇪 United Arab Emirates

🇸🇦 Saudi Arabia

🇭🇰 Hong Kong

Oceania:

🇳🇿 New Zealand

🇦🇺 Australia

How to Estimate the Delivery Date?

Pre-Order: You can find the Estimated Delivery Date instructions on each product page.
Post-Order: Visit the order link in the order confirmation email we send for the latest order status. We will send you a shipment notification email with tracking information once we have shipped your order.
Please note:

  1. If you need Expedited Shipping Service, please contact our Customer Service.
  2. Deliveries are not typically made at weekends or on holidays.

How to Track the Package?

Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. Just go to the carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to check the tracking information.

Should I Pay Taxes?

While additional taxes are generally not applicable, it’s important to note that specific categories of items may be subject to state taxes. If mandated by your state, we are obligated to collect sales tax on relevant items.

How Does Shipping Work for Oversized Items?

Oversized items are large products including most furniture, bathtubs, sofa, bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area outside the home. The truck driver is responsible for delivering the goods to the agreed-upon location. Customers are required to provide their own warehouse equipment for unloading, or arrange for additional assistance from capable adults to transport the items into their homes.

Carrier will call you 24-48 hours prior to delivery to arrange a delivery time that will vary depending on the freight carrier’s schedule. Whatever information you can give during the phone call will be given to the driver to make the delivery easier for them and for you.

Inform the carrier if you have any circumstances that could affect the delivery (additional fees may apply):

  1. Very narrow driveway

  2. Dead-end street

  3. Ferry for island locations, etc. (fees may apply)

  4. The driver will need to park in a particular place

  5. Delivery to a side door or garage entrance

Under what circumstances do I need to pay additional shipping charges?

Additional delivery charges may apply under the following circumstances:

  1. Requesting a change of delivery address after the shipment has been dispatched.

  2. Failure to accept delivery within 5 business days of the initial delivery attempt by the shipping company may result in daily storage fees.

  3. A second delivery attempt is necessary due to customer non-compliance or rescheduling, requiring payment for the second delivery.

  4. Abandonment of goods will incur a disposal fee for waste management.

What Should I Do When I Received a Damaged Item?

  1. Upon receipt, please kindly sign the word “damaged” on the proof of delivery (for freight shipping) and inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.

  2. Please kindly keep the original packaging, which is essential. You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem. Providing pictures of the product, the packaging and the labels on the outside will allow us to greatly speed up the process for you.

  3. All product issue inquiries may need to inform us within 14 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 14 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

  4. Please note that we do not cover the repair fee if unauthorized handyman services were hired.

  5. For orders with fragile items like marble tabletops, bathtubs, ceramic sinks, etc., please inspect the contents upon delivery and record an unpacking video. If any damage occurs, contact our customer support immediately. We’ll expedite returns/exchanges for a quick resolution, minimizing any inconvenience.

What If My Order Shows as Delivered But is Missing?

There are a few steps you can take, better within 24 hours after your item shows as delivered:

  1. Confirm your shipping address.

  2. Check mailbox and other entrances to your home.

  3. Check if someone else from your household or a neighbor accepted the package.

  4. Check around your home for delivery attempt notice.

  5. Contact the carrier (FedEx, UPS, etc.) with your tracking number to start a claim.

  6. Sometimes carriers communicate delivery prior to arrival, so we suggest waiting 24 hours.
    If it has been 24 hours or more since the delivery notification and you still haven’t received the product, please contact our customer service and provide the claim number for additional assistance. If the shipment is confirmed “missing”, we are responsible for re-shipment or refund according to your preference.
    All missing item inquiries may need to inform us within 3 days of receipt, otherwise, after-sales inquiries after 3 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Can I Change My Shipping Address After Placing an Order?

Carefully review your shipping information for accuracy before submitting your order. Once an order is placed, shipping address cannot be changed online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers offer address change service by charging additional fee. With all of this in mind, we still do understand that sometimes you want to ask us to try, so you may contact Customer Service to check the possibility. Note that country cannot be changed, success or not depends on carriers, additional address change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address change service, please manage to receive your order at the original shipping address or directly contact the carrier to seek assistance. If the address is totally invalid, package may be destroyed or returned to sender. In this situation, you will be charged a penalty that may include, but not limited to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our customer service.

Do You Ship to Multiple Shipping Addresses?

Each order allows for the specification of only one shipping address. If you’re purchasing multiple items and wish to have them delivered to different addresses (e.g., buying an item for yourself and another as a gift for a friend), it’s necessary to make separate purchases for each item. This ensures that each item is shipped to the desired address accurately.

Do You Ship to PO Boxes or APO/FPO Military Addresses?

Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military addresses, so customers need to provide a street address. If a PO Box or APO/FPO military address is provided, we will contact you for confirmation, it will delay shipment of the order.

What Should I Do If There is a Serious Delay with My Shipment?

Please contact both the carrier and our customer service to investigate. If it is confirmed there is an exception (i.e., package lost) or delay will still last for a considerable time, we are responsible for re-shipment or refund according to your preference.

General Return

You have the flexibility to request a return within 30 days from the date of receiving your purchase if you are dissatisfied with the product. However, it’s important to note that you will be responsible for covering the return or exchange expenses unless there are quality issues with the item. To facilitate a general return, it is necessary to maintain the original packaging, and for additional guidance, you can refer to the "Why Should I Keep the Original Packaging?" section.

  • In brand-new condition

  • Uninstalled and/or non-assembled

  • Unused, no pieces missing

  • With original tags and original packaging

Please be aware that the 30 days return policy is based on the delivery time of each individual item shown on the carrier’s website instead of the entire order. We would not accept if the item(s) are marked delivered greater than 30 days when you initiate the return.

Certain Products Are Not Eligible for Returns:

  1. Clearance items

  2. Customized items

  3. Offline purchase (items or parts not listed on our website)

  4. Items marked “Non-Returnable” on the product page

  5. Assembled or disassembled products

  6. Without original packaging or serious damage to the original packaging
    Please note, any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.

What you need to know before you start a general return:

  1. Preserve Original Packaging:
    Please kindly DO NOT discard any original packaging or wrapping materials from the item(s) you received.

  2. Repackaging Requirements:
    You would need to package the same way when the item arrives to ensure the product meets the requirements for the carrier.

  3. Non-Refundable Additional Services:
    Any additional service on the order will NOT be refunded for the general return, including expedited delivery fee, doorway drop-off, room of choice drop-off and white glove delivery.

  4. Photo Documentation for Assessment:
    At least a full view picture of the product and the outer box, and a picture of the internal packing needs to be provided so we can assess its condition and return eligibility.

  5. Return Shipping Cost Responsibility:
    You would need to cover the return shipping cost if there are no quality issues involved.

Concealed Faulty or Damage

Please inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.
For large or fragile items in your purchase, we highly recommend recording an unboxing video. This not only safeguards your rights but also expedites our process for handling returns or exchanges in case of damage.

You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem.

All product issue inquiries may be best informed us within 30 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 30 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Please note that we do not cover the repair fee if unauthorized handyman services were hired.

Obvious Shipping Damage

If a shipment arrives at your door with obvious shipping damage, please immediately inspect the items and check their condition. With obvious damage on items themselves, please refuse the specific package, and clearly mark down the damage situation when signing any paperwork. If the carrier denies your refusal and insists on you accepting the shipment, please document the series of events (package damage, item damage, not being allowed to refuse, etc.) on all paperwork and take photographs. If you accept the goods without noting the circumstances, the carrier might refuse to address the damages caused during transit.

  • Photograph the whole process, the damage, all packaging material and paperwork.

  • Note any damages on the carrier delivery receipt or contact the carrier to submit a damage claim.

  • Reflect to our customer service by including the order ID, the item number & Qty of the damaged item(s), the claim number, providing pictures/videos evidence clearly showing the damage and all packaging material and paperwork.

  • If you accept the package, please DO NOT discard the damaged product or the packaging. Typically, the shipper will be dispatched to pick the item up for inspection and processing. We’ll need your help in making it available for pickup on the scheduled date and time.
    Please note that if you attempt to return the damaged item without speaking to one of our customer service representatives, you will jeopardize your chances of making a claim, and you may not receive credit for the return.

WeLivingRoom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of damaged goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

I Received a Wrong Item

If you believe you have received the wrong product, please verify the item number of the item(s) you received compared to your order confirmation and/or invoice. If it does not match, contact customer service immediately, be sure to include the copy of your original order confirmation, confirm the item number & Qty of the wrong item(s), provide pictures clearly showing the wrong item. The wrong item must be returned in original packaging, WeLivingRoom will be responsible for the return shipping cost. You can exchange it for the correct one or request a full refund.

WeLivingRoom is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of incorrect goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

How Soon Will I Receive My Refund?

If we cancel your order, we will refund you within 3 working days.
If you apply for a return refund, when we receive your return, we will refund you within 5 working days after receipt and inspection.
The refund will be made to the account that the funds were originally drawn from, namely the money will be sent back in the same way it was received.
If you originally paid with credit card, please allow up to one billing cycle for the credit to show in the bank statement. It mostly depends on how fast your bank processes the credit.
Please do not request a chargeback from your credit card company during the return process. Due to the time it takes to resolve chargeback disputes, it is usually better to be patient and wait for the return process to run its course. Or if an unusual delay occurs, feel free to contact us for assistance.
If you originally paid with PayPal account balance, you could find the refund right away in your PayPal account.

Why Should I Keep the Original Packaging?

Due to the nature of our products, whether it be large furniture or other smaller items, they are often in the heavy or delicate categories. Our packaging is specially made to cater to each individual item. They are rigorously tested to ensure they can withstand most kinds of incidences in transportation. Any self-packed items by the customer will have a high chance of being damaged on the way caused by flimsy materials or improper techniques. That’s why we don’t generally allow any returns without their complete original packaging. In a way, this also prevents lots of potentially wasted efforts and protects the customer’s interest.