WeLivingRoom ships all around the globe, covering North and South
America, Europe, Asia, Africa, Oceania, and so on. Along with the largest
and most trusted global courier delivery services, such as UPS, FedEx, and
USPS, we ensure that your package arrives at the destination safely.
Do I Need to Pay For Shipping?
Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the
order to confirm the shipping surcharge before starting to process the
order.
What Countries or Regions Do You Ship To?
Regions currently available for shipping.
North America:
United States
Canada
Mexico
Europe:
Germany
Sweden
United Kingdom
France
Netherlands
Portugal
Switzerland
Slovakia
Spain
Italy
Greece
Asia:
Japan
Singapore
Oman
Qatar
United Arab Emirates
Saudi Arabia
Hong Kong
Oceania:
New Zealand
Australia
How to Estimate the Delivery Date?
Pre-Order: You can find the Estimated Delivery Date
instructions on each product page.
Post-Order: Visit the order link in the order confirmation
email we send for the latest order status. We will send you a shipment
notification email with tracking information once we have shipped your
order.
Please note:
-
If you need Expedited Shipping Service, please contact our
Customer Service.
- Deliveries are not typically made at weekends or on holidays.
How to Track the Package?
Once an order has shipped out, we will send you a Shipping Confirmation
email that includes the tracking number and the carrier. Just go to the
carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to
check the tracking information.
Should I Pay Taxes?
While additional taxes are generally not applicable, it’s important to note
that specific categories of items may be subject to state taxes. If mandated
by your state, we are obligated to collect sales tax on relevant items.
How Does Shipping Work for Oversized Items?
Oversized items are large products including most furniture, bathtubs, sofa,
bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home
Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area
outside the home. The truck driver is responsible for delivering the goods
to the agreed-upon location. Customers are required to provide their own
warehouse equipment for unloading, or arrange for additional assistance from
capable adults to transport the items into their homes.
Carrier will call you 24-48 hours prior to delivery to arrange a delivery
time that will vary depending on the freight carrier’s schedule. Whatever
information you can give during the phone call will be given to the driver
to make the delivery easier for them and for you.
Inform the carrier if you have any circumstances that could affect the
delivery (additional fees may apply):
-
Very narrow driveway
-
Dead-end street
-
Ferry for island locations, etc. (fees may apply)
-
The driver will need to park in a particular place
-
Delivery to a side door or garage entrance
Under what circumstances do I need to pay additional shipping charges?
Additional delivery charges may apply under the following circumstances:
-
Requesting a change of delivery address after the shipment has been
dispatched.
-
Failure to accept delivery within 5 business days of the initial
delivery attempt by the shipping company may result in daily storage
fees.
-
A second delivery attempt is necessary due to customer non-compliance or
rescheduling, requiring payment for the second delivery.
-
Abandonment of goods will incur a disposal fee for waste management.
What Should I Do When I Received a Damaged Item?
-
Upon receipt, please kindly sign the word “damaged” on the proof of
delivery (for freight shipping) and inspect your purchase and notify us
of any missing parts, faults, damage or incorrect items immediately.
-
Please kindly keep the original packaging, which is essential. You are
advised to contact our customer service within 48 hours of receiving
your items if there is an issue with the product. such as the lights not
working when fitted, faucets leaking while installed, and damage to
furniture after opening, please make sure to take some pictures or a
quick video demonstrating the problem. Providing pictures of the
product, the packaging and the labels on the outside will allow us to
greatly speed up the process for you.
-
All product issue inquiries may need to inform us within 14 days of
receipt along with the three types of pictures mentioned above,
otherwise, after-sales inquiries after 14 days of receipt might be
affected negatively due to uncertain factors outside of the time frame.
-
Please note that we do not cover the repair fee if unauthorized handyman
services were hired.
-
For orders with fragile items like marble tabletops, bathtubs, ceramic
sinks, etc., please inspect the contents upon delivery and record an
unpacking video. If any damage occurs, contact our customer support
immediately. We’ll expedite returns/exchanges for a quick resolution,
minimizing any inconvenience.
What If My Order Shows as Delivered But is Missing?
There are a few steps you can take, better within 24 hours after your item
shows as delivered:
-
Confirm your shipping address.
-
Check mailbox and other entrances to your home.
-
Check if someone else from your household or a neighbor accepted the
package.
-
Check around your home for delivery attempt notice.
-
Contact the carrier (FedEx, UPS, etc.) with your tracking number to
start a claim.
-
Sometimes carriers communicate delivery prior to arrival, so we suggest
waiting 24 hours.
If it has been 24 hours or more since the delivery notification and you
still haven’t received the product, please contact our customer service
and provide the claim number for additional assistance. If the shipment
is confirmed “missing”, we are responsible for re-shipment or refund
according to your preference.
All missing item inquiries may need to inform us within 3 days of
receipt, otherwise, after-sales inquiries after 3 days of receipt might
be affected negatively due to uncertain factors outside of the time
frame.
Can I Change My Shipping Address After Placing an Order?
Carefully review your shipping information for accuracy before submitting
your order. Once an order is placed, shipping address cannot be changed
online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers
offer address change service by charging additional fee. With all of this in
mind, we still do understand that sometimes you want to ask us to try, so
you may contact Customer Service to check the possibility. Note that country
cannot be changed, success or not depends on carriers, additional address
change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address
change service, please manage to receive your order at the original shipping
address or directly contact the carrier to seek assistance. If the address
is totally invalid, package may be destroyed or returned to sender. In this
situation, you will be charged a penalty that may include, but not limited
to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our
customer service.
Do You Ship to Multiple Shipping Addresses?
Each order allows for the specification of only one shipping address. If
you’re purchasing multiple items and wish to have them delivered to
different addresses (e.g., buying an item for yourself and another as a gift
for a friend), it’s necessary to make separate purchases for each item. This
ensures that each item is shipped to the desired address accurately.
Do You Ship to PO Boxes or APO/FPO Military Addresses?
Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military
addresses, so customers need to provide a street address. If a PO Box or
APO/FPO military address is provided, we will contact you for confirmation,
it will delay shipment of the order.
What Should I Do If There is a Serious Delay with My Shipment?
Please contact both the carrier and our customer service to investigate. If
it is confirmed there is an exception (i.e., package lost) or delay will
still last for a considerable time, we are responsible for re-shipment or
refund according to your preference.
Noel H. –
Excellent TV console. Extremely well made, elegant and equal to my expectations. Small problem with the alignment of the closing glass doors being straight, but can live with that
Anna K. –
Very impressed with this purchase. It looks even better in person than in the listing, which is saying a lot because I instantly fell in love when I came across it online. I’ve gotten a ton of compliments. It’s perfect!
Afra D. –
Awesome TV stand, very modern and sturdy. Came quickly and with no damage! The perfect height to have your tv mounted above at eye level and still be able to place items on top of the stand
Steven H. –
Perfect fit for my tv. This stand is not cumbersome or awkward. The contemporary look compliments my rug and sofa. The big bonus was this stand was the easiest thing to put together! Worth every penny! Thanks.
Ula M. –
My mom decided to redo her living room. I added this tv stand as the finishing touch. It blends well with her other pieces and is well made. She loves it!!
Ferdinand C. –
It fits our space perfectly. Of course, we measured ahead of time, and this piece fit the bill. We love the simplicity, especially because we have built ins that take up so much space.
Susanna P. –
Absolutely love! It is the perfect size for my 70″ TV. The color is gorgeous and drawers add functionality. It is very sturdy and looks lovely in my living room.
Siia –
Beautiful design and beautiful finishes, very simple, arrived well packaged and flawless. Beautiful piece of furniture that gives a lot of style to an interior. Very happy with this product!
Rosalind P. –
I absolutely LOVE this TV stand! It looks great with the tv hanging and it looks great with the tv sitting on top. I highly recommend this stand.
Audrey A. –
This product arrived in a timely manner and safely packaged. it goes perfectly in my brand new, modern place. Very happy, and highly recommend! Fits my 75” just right.
Wallis L. –
I love it. The size is perfect for my living room and the look of it is so good it fits my aesthetic perfectly and I love the doors.
Vincent J. –
Exactly what was expected. Very long delay but the result is worth it
Adelaide E. –
We have a huge 75″ TV and it fits on this console perfectly. It’s really a statement piece. The two drawers would be perfect for an x-box or games or just as storage.
Penny A. –
I’m really enjoying my tv stand. It was quite easy to assembly and looks terrific in my master bedroom. It is sleek and is adequately accommodating a 75″ flat screen tv.
Cheryl D. –
Gorgeous, goes perfectly with another ‘gold’ coffee table. Adds interest because it’s oval and most other furniture in the room is rectangular. Quality seems very good.
Pearl D. –
This TV stand is beautiful, I’m so happy with this purchase! Fits perfectly in my living room and looks really good too.
Baien –
The set arrives almost completely assembled. The furniture is very sturdy. The components are of high quality. The color is consistent with the images.
Poppy C. –
Really great looking stand, I am very pleased with the tv stand. I only wish that there were no holes on the back.
Sarah B. –
I loved this stand. It is beautiful, looks just like the pictures. This TV stand is high a quality product and goes together easily.
Isaias –
Great television stand. The style is great, I love the size and color. Good value for the price.
Ivy W. –
Perfect and super cute! I accidentally bought a TV that was too big but it looks great! Great for hiding cords.
Rufino –
It’s sturdy and perfect for my needs. Good value for money and looks great too.
Sibyl F. –
I love it! It is perfect for my TV size and so is the color matching my gold furniture! Ok
Jojosnoopy –
Very beautiful and as described! Beautiful finish and good workmanship. Very happy with this purchase!
Mandy E. –
We love this little piece! It’s so cute! One little piece did come damaged but not enough to send back. It is perfect for our use!
Denise R. –
This is a great tv stand, easy to put together, sturdy and looks really sleek in my studio apartment.
Michaelia G. –
Absolutely beautiful console. Love the finished product, which is the perfect size for my living room. Heavy package!
Bill H. –
Great quality, very aesthetically pleasing and easy to assemble. Very happy with the purchase and delivery on time.
Braulio –
I really like this TV stand. Very sturdy and good looking. Exactly what I expected.
Wilfredo –
Very satisfied with the quality of this piece. It definitely looks better than the image on the website.
Darnell S. –
I love it!! I had someone put it together and they had no problem. It looks great!
Umar –
Love this stand!! It’s exactly as the description says. Very happy with this purchase.
Quentin S. –
I love it. Fits perfectly in my small apartment and goes with the modern aesthetic I have going.
Regina W. –
Very nice! Great gift for daughter! Looks elegant and the handles are a nice touch.
Hermosa T. –
Beautiful unit! Looks exactly as shown in photos. The parts fit perfectly together as well.
Lesley N. –
Cute, classy, and simple. strongly considering the matching coffee table to go with it! i love this table.
Eauvive –
Beautiful quality, impeccable finishes, to see in time but corresponds to what I was looking for. Perfect packaging, very well protected
Maxine L. –
The product looks great and exactly as pictured. So far, very happy with this purchase!
Cara Q. –
The color is definitely same as the photo, looks amazing. you’re looking to create an impressive entertainment unit – this is your stand.
Phoebe B. –
Looove it. Very modern and sleek with the gold handles. Lots of storage space inside.
Yedda H. –
Very beautiful, good quality, very understandable guide to assembly. Quite easy. Loved!
Cecilia J. –
Super cute and looks fabulous! Great price for the product too!
Jo S. –
For the price this is such a well built piece with mechanical precision. Love it.
Helen N. –
Love the depth of the drawers. Hope to enjoy this piece for years to come.
Agatha S. –
Looks fantastic and just like the pictures. Very happy with the purchase.
Charlotte W. –
I love this tv stand! It’s wide enough and the color is perfect.
Un H. –
The wood is very beautiful, the assembled finish is modern, airy
Renata H. –
Perfect height! Nice and sturdy! Love the colour too!
Eunice M. –
Love this console. Perfect fit for a 75″ tv and in a large living space.
Coral J. –
Love the design! It’s perfectly modern. Our TV fits perfectly.
Eartha K. –
Love this. Great value, beautiful appearance. Scratches easily, though.
Evelyn G. –
Beautiful! Exactly what we wanted, very easy to put together.
Megan T. –
I’m 100% satisfied with my purchase of the oval TV stand. The build is solid and the drawers open and close smoothly.
Coral R. –
Wonderful piece, Perfect size, Sturdy. Colors are rich warm.
Antonia G. –
Looks great. Nice quality. Love the modern look!
Sibyl W. –
Love the size and overall look! Changes my whole room!
Eudora A. –
Simple, sturdy and ties the room together perfectly.
Yedda I. –
I really like this TV stand. The style is sleek and the dimensions are great for a big apartment.
Carey B. –
This tv stand is the best modern of its kind as far as I’ m concerned.
Malou –
Very beautiful white color. very beautiful line, received quickly more than well protected!!!
Nancy B. –
Love the look of this style. Beautiful and steady too.
Daisy B. –
Beautiful, simple, clean lines. True white.
Xenia C. –
Very happy with this TV stand. Zero complaints!
Donna S. –
It is perfect for my entertainment room. Beautiful color.
Milon P. –
Top delivery, product and after-sales service ????
Carlomagno –
Absolutely incredible quality and a truly beautiful product. Good unit for the price.
Miriam C. –
Looks great and fits under 75″ TV well. The TV stand has ample storage.
Bess S. –
Love the look of it. Easy to put together.
Clovis –
The piece of furniture is beautiful in shape. Fashionable design. I recommend.
Nora P. –
Big than it looks but it’s a very good piece for a bedroom!
Nicole J. –
This tv stand looks as good as it does in the picture. It took a little while to set up but nothing too difficult.
Maud L. –
I love this TV stand. It’s way better quality than I was expecting.
Sampson S. –
Good looking, functioning. Looks good in the space.
Unai –
Exactly like the picture. I am impressed with the quality of the product. Beautiful, sturdy and well built.
Micou –
It looks so great and gives my living room a modern touch
Molly G. –
It’s beautiful in person. A little longer than what I expected but it’s alright.
Nessia –
The Palley TV console is simply exceptional. Its oval, modern design is a real focal point in my living room.
Katrina –
The quality and appearance of the product exceeded my expectations. I’m setting up my new TV on it.
Catherine S. –
Very nice but some of the gold paint is missing in places but it’s just want I was looking for.
Milan –
Great TV stand! Strong quality, beautiful and spacious. I was impressed by the quality. It’s well worth the money.
Rafael –
Waited more than 2 weeks. There is a lot of improvement you can make in delivery service. But the customer service is quite nice, helped solve a lot including the delivery questions.
Gabby –
So heavy! Impossible to put it together alone. Need another person to help.